Digital Engagement Officer

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Closing Date:

3 February 2026

Closing Date:

3 February 2026

• Annually:£28,337 - £31,485 per annum plus location allowances where applicable
• Region:Nationwide or Remote
• Location:Nationwide
• Department:Not Applicable
• Vacancy Type:Permanent
• Working hours per week:35
• Closing Date:3 February 2026

Digital Engagement Officer 

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.

We encourage everyone across the organisation to get involved, feel confident in championing our cause, and help us grow the support we need to protect children and give them the futures they deserve.

If you're motivated by purpose and want to contribute to creating a safer, brighter world for every child, why not apply for our role as a Digital Engagement Officer? 

What is the purpose of the Digital Engagement Officer? 

The Digital Engagement Officer plays a key role in supporting the delivery of the digital elements of our public engagement strategy. Reporting to the Associate Head of Digital Engagement, the role helps drive long-term income growth by engaging public audiences through digital channels. It also contributes to campaign execution and continuous improvement through testing and learning.

This role plays a key part in supporting the NSPCC's mission. You'll contribute by:

• Supporting the delivery of digital campaigns that drive sustainable income growth.

• Working within campaign delivery squads to provide digital expertise and ensure successful execution.

• Tracking campaign performance and refining approaches to maximise long-term return on investment.

What will I be doing as a Digital Engagement Officer? 

As Digital Engagement Officer, you'll work flexibly across teams to deliver digital marketing campaigns and supporter engagement activities. You'll be hands-on with ad creation, tracking, and performance analysis, and contribute to a test-and-learn culture that drives continuous improvement.

• Support the delivery of digital engagement plans and campaigns.

• Create and manage digital ads, including content development and tracking setup.

• Work within squads to support integrated fundraising and engagement activity.

• Monitor campaign performance and capture learnings.

• Contribute to testing plans and optimisation processes.

What skills do I need to be a Digital Engagement Officer? 

You'll be an enthusiastic and self-motivated digital marketer with a good understanding of digital channels and campaign delivery. You'll be confident working with data, managing multiple tasks, and collaborating across teams.

• Experience in digital marketing or fundraising in a commercial or charity setting.

• Knowledge of digital channels including Google, Meta and email.

• Ability to analyse data and use CRM systems effectively.

• Strong communication and organisational skills.

Ready to apply? 

Please click the button ‘apply' to start your journey. You can find more information on our Career page.

Still have questions about the role? 

For an informal chat about the role, please contact Katie Woodward at Katie.Woodward@NSPCC.org.uk

We have a number of employees at the NSPCC who are regrettably at risk of redundancy, following a significant restructure. In keeping with our values and our policies, if any of these individuals apply for a role and meet the minimum essential criteria, they will be given priority consideration. We hope that you understand our position on this and that this will not discourage you from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at risk candidates meet the minimum essential criteria, all applications will be considered as normal.

Supporting Documents

• Policy on storage handling use retention and disposal of DBS PVG and Access NI disclosures (227.92 KB)
• Our Benefits (5.84 MB)
• Recruitment of ex-offenders policy (268.33 KB)
• Safeguarding Statement (455 kB)
• Inclusive Recruitment Practices (943 kB)
• EDI Action Plan (677 kB)
• Becoming Trauma-Informed (3 MB)

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

At the NSPCC we are on a journey to becoming a trauma-informed organisation for the children, young people and families that we work with, as well as our staff and volunteers. To be trauma-informed is one of the guiding principles that shape and guide our 2021-2031 Strategy. This means understanding the nature of adversity, trauma, and resilience so that we can work towards reducing and preventing further harm and promoting recovery and healing. Coming to work at the NSPCC will provide the opportunity for you to join us in our commitment to becoming a trauma-informed organisation.

NSPCC is that the NSPCC highly embraces,

encourages and promotes diversity and

inclusiveness of staff.

Siobhan Walters / Children's Services