Digital Change Manager - AI Delivery

Digital Change Manager - AI Delivery

• locations
• Stratford (2 Redman Place)

• time type
• Full time

• posted on
• Posted Today

• time left to apply
• End Date: April 20, 2026 (18 days left to apply)

• job requisition id
• R033053

Community spirit. Ceaseless ambition. Passion that just keeps growing.  

Digital Change Manager (AI Delivery) 

£45,000-£50,000 plus benefits 

Reports to: Strategic Digital Change Lead 

Directorate: ​Marketing, Fundraising & Engagement​ 

Contract: ​12 month fixed-term contract​ 

Hours: ​Full time 35 hours per week​  

Location: ​Stratford, London​ ​Office-based with high flexibility (1-2 days per week in the office)​ 

Closing date: 19th April 2026 23:55  

Please let us know you have a reasonable adjustments requests via email to recruitment@cancer.org.uk as soon as possible. 

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

Recruitment process: competency-based interview 

Interview date: week commencing 27th April 2026

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. 

At Cancer Research UK, we exist to beat cancer. 

We’re looking for a motivated Digital Change Manager (also known as an AI Delivery Manager) to support with the delivery of priority AI pilots that support the Engage Transformation Programme (ETP), exploring how AI can unlock new capabilities to deliver a more relevant and timely experience for our audience.

This role will translate business needs into clear pilot requirements, coordinate cross functional teams and suppliers, and ensure pilots progress efficiently through each stage of delivery. You will play a key part in helping CRUK identify where AI can genuinely enhance personalisation, strengthen marketing performance, and drive greater return on marketing investment.

What will I be doing? 

• Translate business needs into clear marketing technology requirements to shape viable, outcome-focused pilots that deliver on marketing objectives
• Support the design and delivery of AI pilots aligned to the Marketing, Fundraising & Engagement AI strategy, ensuring pilots are scoped and executed against agreed timelines and success criteria.
• Coordinate internal pilot teams and external suppliers (where relevant) to onboard, brief and mobilise the delivery team required for the pilot.
• Support the approval of new suppliers and AI tools through engagement with key stakeholders (e.g. legal, procurement, data privacy and information security) alongside relevant governance forums to ensure safe, compliant and timely pilot delivery.
• Proactively identify, manage and escalate risks, issues and dependencies to ensure pilots stay on track and keep stakeholders informed.
• Prepare clear and meaningful delivery updates, including progress, risks and outstanding decisions to key pilot governance groups.
• Produce high-level delivery artefacts (pilot plans, risk logs, status updates, opportunity sizing) to help inform decision making and drive pilot momentum.
• Build strong working relationships with business owners, governance groups and SMEs across marketing and technology to ensure pilots support broader organisational ambitions.
• Feed learnings and insights into current and future delivery, ensuring learnings are documented, pilots learn from each other and contribute to the long-term transformational roadmap.

What are we looking for? 

Experience & Knowledge 

• Significant experience delivering digital marketing or MarTech focused projects or pilots across multiple teams or departments.
• Proven ability to capture and interpret business needs and marketing ambitions, translating them into clear and actionable technology or supplier requirements.
• Experience onboarding new suppliers and navigating approval processes across legal, procurement, data privacy, information security and other key functions.
• Experience working with external technology suppliers or internal technology engineering teams, adapting their delivery approach or artefacts to meet organisational needs.
• Experience supporting AI, data led or innovation driven pilots within a marketing or digital context.
• Strong understanding of personalisation, customer experience and journey led marketing approaches.

Technical Skills 

• Strong communication skills, able to simplify complexity, articulate risks and blockers, and present clear delivery updates to senior stakeholders.
• Ability to sequence work logically and deliver structured progress in evolving or ambiguous environments.

Behaviours 

• Collaborative: builds strong relationships across teams, fosters open communication and drives cross functional alignment while delivering at pace.

• Outcome oriented: focuses on delivering measurable value, ensuring pilots progress toward clear business and audience outcomes, with a willingness to stop or pivot pilots that are not achieving the required outcomes.

• Agile: comfortable working in a fastmoving environment, able to navigate uncertainty and adjust plans to maintain momentum.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination   

Credible: Act with rigour and professionalism    

Human: Act to have a positive impact on people   

Together: Act inclusively and collaboratively 

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain? 

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page. 

How do I apply? 

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.    

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.  

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. 

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.