Development Co-ordinator
Board Of Trustees Of The Royal Botanic Garden Edinburgh
People & Organisational Development
Full-time
Development Co-ordinator Individual Giving Job Description • Membership administration: processing membership applications and renewals – including the print and mailing welcome and lapsed programmes; assisting with volunteer management • Financial duties: accurately recording subscription/donation income on Raiser’s Edge database; batching income to Finance Department; processing purchase orders and Gift Aid claims • Supporter care: dealing with supporter and member correspondence, email and phone enquiries (internal and external); in a timely, tactful and professional manner • Raiser’s Edge Database Maintenance: reporting errors and issues; implementing clean-up procedures; adding records and key details as needed; updating written procedures in a shared location • Wider team administrative support: setting up booking forms for events, processing event bookings; assisting with incoming and outgoing mailings and enquiries, providing support during events where needed, making website updates and supporting the heads of departments as needed People & Organisational Development – January 2026 Person Specification Essential Skills • Ability to work as part of a small team • Ability to organise, meet deadlines and prioritise work • Good numerical skills • Excellent written skills and experience of using Microsoft Word and mail merge • Ability to communicate effectively with the public demonstrating tact and diplomacy at all times • Excellent attention to detail • Ability to work flexible hours from time to time in response to changing priorities and to assist with events in the evening and weekends when required • Experience with Raiser’s Edge or equivalent CRM database skills • Highly proficient user of Microsoft Office products Desirable • Fundraising, Sales, or Customer Service experience • An active interest in and understanding of RBGE, and a passionate belief in its mission • A relevant degree, professional qualification or equivalent professional experience People & Organisational Development – January 2026