Deputy Money Advice Service Manager
Deputy Money Advice Service Manager
Deputy Money Advice Service Manager
Are you an experienced people manager with a passion for supporting local communities and delivering high-quality advice services? Citizens Advice Northumberland is seeking a dedicated Deputy Money Advice Service Manager to work closely with our Manager in overseeing the operational delivery and team leadership of our money advice services.
In this crucial role, you will help manage multi-channel service operations, lead and develop advice staff, and ensure compliance with contractual targets and quality standards. Technical knowledge in Money Advice is preferred, but not essential.
There will be a requirement to work until 8.00pm during the week and Saturday mornings on an occasional basis.
Employees benefit from:
- Being part of a committed team who work together to bring about positive changes for individuals, local communities and society as a whole
- Structured Personal Development process with clear opportunities to develop yourself professionally and your career within the organisation
- Full training appropriate to the role
- 36 days annual leave (including bank holidays) for full time employees
- Access to our Employee Assistance Programme
- NEFirst Credit Union payroll savings scheme
- Enrolment in the Company Pension Scheme
Citizens Advice Northumberland is a Disability Confident employer and member of the Shine North East accreditation.
Vacancy Details
Job Title: Deputy Money Advice Service Manager
Salary: £33,689 – £34,776 pro rata depending on previous experience within an advice setting.
Hours: As part of our commitment to being a flexible employer, applications are welcomed from candidates who are able to offer anything up to 37 hours a week.
Location: Ashington
Closing date: 9.00am Tuesday 25 August 2026
Interviews: Wednesday 02 September 2026
Find out more and how to apply
To find out more about the role contact:
E: recruitment@citizensadvicenorthumberland.org.uk
T: 01670 618008