Deputy Manager

Empowering

Inclusive

Committed

Location Hammersmith & Fulham

Salary £42,798 - £46,295 per annum

Permanent/Full time/37.5 hours per week

This is a Permanent, Full time vacancy that will close in 14 days at 10:00 GMT.

About The Role

Are you ready to take the next step in your career and help shape high‑quality supported accommodation for clients in Hammersmith & Fulham?

The H&F Supported Accommodation Pathway consists of supported accommodation for 129 clients across seven sites, including 24-hour staffed complex needs hostels and semi-independent services. We are looking for a Deputy Manager to support the Service Manager at Lillie Road, Talgarth Road & Shepherds House.

The semi‑independent accommodation services in Hammersmith & Fulham provide safe, supportive housing for clients with low to medium support needs, across three separate sites, working with some of the most well‑known and vulnerable clients in the borough, using psychologically informed and trauma‑informed approaches to help people build stability, develop independence, and make meaningful progress in their lives.

We are looking for a Deputy Manager to support the Service Manager in the day‑to‑day leadership and development of these three services. This is an excellent opportunity for someone who wants to step up, gain experience across multiple sites, and play a key role in shaping positive outcomes for clients. You will work closely with the Service Manager to ensure that each service operates safely, smoothly and consistently, and that clients receive high‑quality, trauma‑informed support.

About you

You will thrive in this role if you are:

• Adaptable, solution‑focused, and able to work confidently across different sites and teams.
• Someone who leads with empathy, professionalism, and clarity.
• Motivated by supporting both clients and staff to grow and succeed.
• Comfortable in a fast‑paced, varied environment, and able to prioritise effectively.
• Confident working collaboratively with internal teams and external stakeholders to achieve positive outcomes.
• Able to model and embed a trauma‑informed, recovery‑focused culture that keeps clients at the centre of everything we do.

We are committed to building an inclusive and diverse leadership team, and we particularly encourage applications from Global Majority candidates who are underrepresented at this level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 19 March 2026

Interview and assessments on: TBC

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience:

• A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
• Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
• A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
• Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
• In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more? Click here to visit our .

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.

These include:

• Agile working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 28 days annual leave rising to 31 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
• Financial wellbeing platform offering loans, advances and saving options.
• Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
• Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice.
• Cycle to Work scheme and interest free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Want to find out more? Want to find out more? Click here to visit our Work For Us page.

At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s.

These include:

• Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
• Steps into Management programme to support colleague progression.
• Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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Published

21 hours ago

Closing

in 14 days

{Expiry}