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Not all jobs give you the satisfaction of seeing someone you work with achieve their true potential. Social Care is a truly rewarding career and St Anne’s is a leading provider of care and support services in Yorkshire and the North East, with a reputation for high quality, person-centred services.

We are often recruiting whether it is for our amazing operational teams or support staff, to discover more see below.

Deputy Care Manager Cardigan Road - Full-time Hours

• Adult Social Care
• Permanent
• Full time - 37.5 hours per week
• B0399-7903001

• Cardigan Road/Kelso Road
• Leeds
• £29,306.17 pa
• Yearly
• 10/04/2026 23:59

Job overview

We are seeking a dynamic and compassionate Deputy Manager to join our residential and supported living services in Leeds, supporting adults with learning disabilities and mental health needs.

We are seeking a person who is passionate about, and thrives on, making a real and positive difference to the lives of the clients. In this role you will be leading, developing, and supporting people with learning disabilities to live a healthy and happy life.

You will have an eye for detail and support each team to deliver quality care to the people we support.

Main duties of the job

• Support the Service Managerin the day-to-day running of two services in Leeds, one residential home and one supported living service, ensuring compliance with regulatory standards and internal policies.
• Provide strong, compassionate leadershipto a team of support workers, fostering a positive and resilient team culture.
• Oversee the delivery of person-centred supportfor clients with complex mental health conditions, substance misuse histories, and challenging behaviours.
• Contribute to risk assessments and support planning, ensuring safety, dignity, and respect are at the forefront of care.
• Liaise and build strong partnershipswith external agencies and stakeholders including adult social care, health professionals and families.
• Support with recruitment, staff development, supervisions, and performance management, helping build a competent and confident workforce.
• Monitor service delivery and quality, including participating in audits, compliance checks, and continuous improvement initiatives.
• Promote a culture of safeguarding and accountability, ensuring that concerns are appropriately identified, reported, and acted upon.
• Contribute to rota planning and ensure adequate staffing levels, sometimes providing hands-on support when required.
• It is essential that you have a driving licence and access to a vehicle.

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include;

• Rising 20 to 25 days plus statutory bank holidays
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

Detailed job description and main responsibilities

We are seeking a committed, resilient, and proactive Deputy Manager to support the operational and strategic leadership of two services: a busy residential home and a supported living setting for adults with learning disabilities.

You will work alongside the Service Manager to ensure both services deliver high‑quality, person‑centred care, maintain strong CQC compliance, and uphold a culture where the people we support are empowered to live their best lives.

This role requires a confident leader who can inspire staff, communicate effectively with external professionals, and ensure robust oversight of practice, safeguarding, and quality.

Key Responsibilities

Service Leadership & Operational Oversight

• Support the Service Manager with the day‑to‑day running of both services.
• Provide effective oversight of staffing, rota planning, budgeting, and general service operations.
• Ensure high standards of service delivery in line with CQC regulations, organisational policies, and best practice guidance.
• Take responsibility for the service in the Manager’s absence, ensuring continuity and safe service running.

Quality, Compliance & Safeguarding

• Ensure services comply fully with CQC Key Lines of Enquiry (KLOEs) and contribute to achieving and maintaining a “Good” or “Outstanding” rating.
• Lead on audits, quality checks, and service reviews to ensure continuous improvement.
• Support robust safeguarding practices, including reporting, documentation, and follow‑up actions.
• Maintain accurate and up‑to‑date records such as support plans, risk assessments, incident reports, and staff files.

Person‑Centred Support & Client Empowerment

• Promote a culture where individuals are empowered to make choices, develop independence, and live fulfilling lives.
• Oversee and review person‑centred support plans, ensuring they reflect individuals’ goals, needs, and aspirations.
• Coordinate multi‑disciplinary working with social workers, families, healthcare providers, and community services.
• Ensure risk management approaches are balanced, enabling independence while promoting safety.

Staff Leadership, Development & Culture

• Lead, mentor, and supervise a diverse staff team, promoting a positive, supportive, and accountable culture.
• Conduct supervisions, appraisals, team meetings, and reflective practice sessions.
• Support staff development through training, coaching, and on‑shift guidance.
• Assist with recruitment, onboarding, and retention of high‑quality staff.

Communication & Professional Relationships

• Build effective working relationships with families, advocates, external agencies, and professionals.
• Represent the services in meetings, reviews, and local partnership forums.
• Model high professional standards in all communication, safeguarding, and decision‑making.

Essential Experience & Skills

• Experience supporting adults with learning disabilities in residential or supported living settings.
• Previous experience supervising or leading staff.
• Strong understanding of person‑centred care, empowerment, and outcome‑focused support.
• Knowledge of CQC regulations, KLOEs, safeguarding frameworks, MCA and DoLS.
• Excellent communication, organisational, and problem‑solving skills.
• Flexible approach with resilience and the ability to handle competing priorities.

Desirable Experience & Skills

• Knowledge of Positive Behaviour Support (PBS) approaches.
• Experience completing audits, care planning, or service‑level quality improvement.
• Level 3 Health & Social Care qualification (or willingness to work towards one).
• Experience managing rotas, budgets, or service‑level reporting.

Person specification

Experience

Essential criteria

• Experience in like for like service

Qualifications

Essential criteria

• willing to complete an NVQ

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

• Name
• Janette Evans
• Job title
• Service Manager
• Email address
• janette.evans@st-annes.org.uk
• Telephone number
• 07815206786