Debt Team Leader

Apply before 5pm on 20 March 2026.

Job summary

• Salary
• £28,440
• Location
• Newcastle
• Workplace
• Hybrid working
• Contract
• Permanent
• Hours per week
• 37

How to apply

You can email citycab@newcastlecab.org.uk to find out more information about this role and how to apply.

About the role

As Debt Team Leader, you will be responsible for making sure our money advice service is delivered to a consistently high standard and fully meets FCA requirements. You will lead and support the team day to day, creating a positive environment where staff feel confident, capable and focused on achieving agreed outcomes.

Alongside overseeing performance and carrying out quality checks, you will also provide direct money advice yourself – face to face, over the phone and through digital channels – modelling good practice and ensuring clients receive the best possible service.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.