Debt Casework Assistant

NORFOLK COMMUNITY LAW SERVICE

PERSON SPECIFICATION

Debt Casework Assistant

•  Experience of working in an administrative role Essential
•  Drive to meet funder met targets Essential
•  Confident in speaking with a range of people over the telephone Essential
•  Experience of data collection Essential
•  An understanding of Data Protection Essential
•  An understanding of how to deliver services within an equal opportunities

framework Essential

•  Ability to listen and communicate effectively, both orally and in writing Essential
•  Strong IT skills, especially Microsoft Office Essential
•  Ability to plan and prioritise work Essential
•  Ability to be self-motivating and self-managing Essential
•  Attention to detail Essential
•  Ability to attend occasional out of hours meetings and events as required

Desirable

•  An understanding of the impacts and issues relating to debt Desirable
•  Experience of supervising and supporting volunteers Desirable