Head Office

Customer Services Assistant

Customer Services Assistant

Bournemouth Hospital | Marketing| Permanent | Part Time

£25,038.00 per annum pro rata

22.5 hours per week

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.

As a Customer Service Assistant at our Contact Centre, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment.

As a Customer Service Assistant, you will: 

• Expertly handle all contact with our customers

• Make good use of a number of channels, including calls, emails, live chat and social media

• Ensure the customer journey is always seamless

• Be part of an exciting, varied and dynamic environment

• Bring your skills to deliver excellent customer service, every time

• Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)

Helping you feel good. 

Join Nuffield Health and create the future you want, today.  

It starts with you.  

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

Cycle to Work Scheme

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.