Customer Service Assistant
Flexible working
Competitive salary
Pension scheme
Salary £24,480 - £25,867
Location Lamont House - Lomond
This is a Temporary, Full Time vacancy that will close in 14 days at 12:00 BST.
The Vacancy
Customer Services Assistant – Area Team
Location: Potential for Hybrid can be located in any ACHA Office
Temporary Maternity Cover until 30th April 2027
Full Time
35 hours per week
£24,480 - £25,867
Mon-Fri 9am to 5pm
The Association is seeking to recruit a highly motivated individual to work in our busy Lomond Area Team, dealing with day to day customer enquiries in relation to the associations services.
The successful candidate needs to have a minimum of 3 Standard grades or equivalent and to be competent in the use of Microsoft Office packages. The ability to provide excellent customer service is essential.
The post-holder will have regular contact with customers, staff and contractors therefore organisational, administrative and communication skills are key.
ACHA welcomes applications from all sections of the community and is committed to promoting equal opportunities. All posts will be subject to a Disclosure Scotland check.
To apply visit the recruitment section of our website at www.acha.co.uk
If you cannot access the website please contact the recruitment team:
01546 605965 or email recruitment@acha.co.uk
For more information, please contact Annette Scullion on 01546 605967 or email wendy.nicholson@acha.co.uk
Closing Date: 12 noon on Friday 24th April 2026
Interviews will be held on Thursday 7th May 2026
The Company
The Group is made up of Argyll Community Housing Association (ACHA) which is a Registered Social Landlord and Argyll Homes for All (AHFA) which is a wholly owned repairs and maintenance subsidiary of ACHA.
As Scotland’s twelfth largest housing association, ACHA has approx. 5200 affordable homes for rent, which is over 10% of Argyll and Bute’s population. The ACHA group employs around 285 people.
The reason we exist is to provide quality, affordable, sustainable homes for our tenants. Our vision is that we will deliver quality housing and more homes in great places to live and work.
Argyll Community Housing Association is a Fair Work First committed employer.
The Benefits
About Us
- Delivering more homes in great places
- Achieving housing quality & affordable warmth
- Enabling ACHA to be a sustainable business
- Realising the ACHA transformation programme
- Delivering effortless customer experiences
Delivering quality housing and more homes in great places to live and work.
Implicit in this vision is ambition that:
- All homes meet consistently high quality standards
- Our homes connect people to jobs and retain/attract a working age population
- The ACHA Group is a great place to work
Providing quality, affordable, sustainable homes.
Simplify it
We believe in streamlining how we work to achieve effortless customer experiences
Own it
We believe in being accountable for achieving the right outcome for customers and for ACHA
Share it
We believe that when we work together anything is possible - we can be creative and achieve great things
Go for it
We believe in each other and through trust we are empowered to push boundaries and achieve excellence
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a month agoClosing
in 14 days{Expiry}