Customer Service and Admin Assistant, Champing INTERNAL ONLY

Champing at Wolfhamcote

© Joseph Casey

Job Title: Customer Service and Admin Assistant Champing™

Duration: Permanent 

Hours: 20 hours net per week, Mondays, Wednesdays and Fridays 9am-4pm (30 minutes lunch). 30min bankable weekly for on-call duties to be worked as and when required.

Salary: £23,793.12 FTE (13,218.40 pro rata) per annum, plus pension and benefits

Location: Home-based, with travel across the portfolio as required

Overall job purpose

The Champing Customer Service Assistant will support the running of operations throughout the peak and off seasons. We are looking for someone to help support the operational running of the business, who can help oversee the booking process, look after customers, and deliver a fantastic experience.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit an application of interest outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us at recruitment@thecct.org.uk

The closing date for receipt of applications is 8am on Wednesday 29th July 2026.

Please note: As part of our recruitment process, we undertake candidate psychometric testing. If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.