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Customer Sales Executive

THE CITY AND GUILDS OF LONDON INSTITUTE
29,000 per year
Wakefield
Full-time
10th March 2026
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Customer Sales Executive

Don't miss this fantastic permanent opportunity to join our Customer Sales Team in Wakefield!This is a brilliant opportunity to develop your existing sales and account management skills with the potential to grow into a more senior sales role in time, or to work in other functions within the business. Ideal candidates will have worked within a sales role and have the right transferable skills. Sales experience is desirable and we would welcome applicants that have worked within recruitment or call centre environments. We are looking for positive, self-motivated and committed people that enjoy working in a sales environment and making outbound telephone calls to deliver a first-class customer service.Training and support are provided on the job as well as a clear and defined sales plan from your manager. You will be eligible for our sales incentive plan when you have passed your probationary period.The role is full time (35 hours a week) but we welcome applicants that would consider working on a part time or job share basis! We offer flexible working patterns and you can work between the hours of 8am and 6pm to suit your needs.These roles are based from our Wakefield office (WF1) so you must be within commuting distance. This is a full time Monday to Friday office-based role.We shortlist on an ongoing basis and may close this advert early. Please submit your application as soon as possible to avoid disappointment.The benefits:Competitive salary and bonus scheme Progression opportunities and on the job full training and support25 days holiday + bank holiday and Christmas shutdown + buy and sell holidayFree parkingPrivate healthcare Life assurance Income protection Dental InsurancePlease note that we shortlist on an ongoing basis and may close the advert early depending on the number of applications. Please submit your application as soon as possible to avoid missing out on this opportunity!At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:£29,000 + Sales Incentive
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Wakefield
  • Business Unit:Customer
  • Ref No: 8235
  • Closing Date: 10/03/2026

Customer Service Advisor

Join our team in Wakefield and embark on a fulfilling career in Customer Services!Ready to change your life for the better? Full-time Role: 35 hours per weekSalary: £24,479 from January 2026Great Location: Wakefield, with Free Car ParkingAlmost immediate interviews and start dates availablePermanent Positions with Excellent Benefits and Growth OpportunitiesWe have several vacancies in our Customer Services department, so apply now.This is a dedicated customer service/contact centre role—no sales involved!Whether you have previous customer service experience or just are passionate about providing exceptional customer experiences and looking for your first job, we want to hear from you.Why City & Guilds?At City & Guilds, we offer fantastic opportunities for individuals who pride themselves on delivering outstanding customer service. Here’s what you can expect:Best-in-Class Benefits: Private medical healthcare, life assurance, group income protection, increased company pension contributions, and many other voluntary benefits.Competitive Pay: Start as an Entry Level Advisor at £24,479 per annum (working 35 hours per week). Progress to Level 1 and Level 2 Advisor roles with increased salary upon successful completion of mandatory training.Nurturing and Progressive Environment: Join a supportive team that encourages growth and development.We are looking for passionate/ ambitious/ friendly individuals to join our Customer Service team in Wakefield. You will be part of a dynamic and busy department that is based in our modern office here in Wakefield. If you have a passion for excellent customer service and thrive in a fast-paced environment, we want to hear from you!By joining City & Guilds you will become an integral part of a well-established business with over 140 years of history.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com This appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented within the company, we particularly encourage and welcome applications from these communities.

  • Experience:Entry Level
  • Type of role:Permanent
  • Salary:£24,479
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Wakefield
  • Business Unit:Customer
  • Ref No: 8231
  • Closing Date: 07/03/2026

Director of Client Solutions

We are delighted to be recruiting for a Director of Client Solutions at The Oxford Group.The Director of Client Solutions will have overall accountability for The Oxford Group’s value proposition, driving initiatives to sustain and enhance our reputation as a leading provider of leadership development solutions.Drawing on market, competitor and client intelligence and latest research in leadership you will shape our propositions, products, services and build partnerships to meet and exceed clients’ expectations and needs whilst anticipating and innovating for the future.This role will be pivotal in driving our success and growth as well as unlocking wider strategic opportunities across the whole of our business and markets.At The Oxford Group, we’re committed to leadership that not only meets today’s challenges but also drives meaningful, lasting impact for tomorrow.Supported by a global network of over 200 multilingual consultants and coaches we bring the insight, experience, and partnership needed to shape a future defined by purposeful, high-impact leadership.For the Director of Client Solutions role, we are happy to consider candidates from across the UK with the expectation of the regular travel to our HQ office in London. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:circa £90,000 commensurate with experience
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:UK
  • Business Unit:Customer
  • Ref No: 8236
  • Closing Date: 15/03/2026

Principal Consultant (Management and Leadership Development)

We are delighted to be recruiting for a Principal Consultant to join The Oxford Group.As a Principal Consultant you will be responsible for designing and delivering leadership and management development solutions to our clients. You will be pivotal to delivering a positive experience and outcome for clients through innovative design and impactful delivery of in person and virtual leadership and management development. The successful candidate will need to possess significant facilitation experience and gravitas to influence, hold the space and gain credibility quickly with the most senior professionals in global organisations.We are looking for an innovative, creative, and technically savvy consultant who will be able to deliver engaging programmes to our key clients.At The Oxford Group, we’re committed to leadership that not only meets today’s challenges but also drives meaningful, lasting impact for tomorrow.Supported by a global network of over 200 multilingual consultants and coaches we bring the insight, experience, and partnership needed to shape a future defined by purposeful, high-impact leadership.For the Principal Consultant role, we are happy to consider candidates from across the UK with the expectation of the regular travel to our HQ office in London. This vacancy will suit, both individuals who are working in the L&D/Consultancy space but also, candidates who are used to delivering in-house Leadership Development. Salary will depend on skills and experience of the successful candidate. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:circa £70,000 per annum commensurate with experience
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:UK
  • Business Unit:Customer
  • Ref No: 8237
  • Closing Date: 15/03/2026