Crisis and Resilience Adviser

Apply before 11.59pm on 31 July 2026.

Job summary

Salary

£34,672

Location

London

Workplace

Hybrid working

Contract

Fixed term contract, until 30 April 2027

Hours per week

35

How to apply

You can check for more information and how to apply.

About the role

Join Citizens Advice Richmond as a Crisis and Resilience Adviser

Citizens Advice Richmond is launching a new project, funded by Richmond Council in response to the cost-of-living crisis, and is seeking a Crisis and Resilience Adviser to support residents who receive help from the Crisis and Resilience Fund. This rewarding role offers holistic support to households in hardship, responding to immediate need while working towards long-term financial resilience.

You will act as a single point of contact for clients, helping them maximise their income and reduce their expenditure across welfare benefits, debt, housing and related issues – completing benefit applications, applying for grants on their behalf, and referring into our Manage Your Money team. The role involves casework, community outreach, and partnership working with council officers and the voluntary sector.