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Job Description : Course Co-ordinator About Advanced Life Support Group (ALSG) ALSG is a UK-based charity that develops and provides training courses for clinicians and allied health professionals. Our journey started in 1990, born from a need to improve outcomes in emergency medical situations by standardising training and response protocols for healthcare professionals. Now operating in 44 countries over five continents, ALSG delivers high -quality education for healthcare professionals to improve patient outcomes and save lives. Department Operations Reports into Director of Operations Location Hybrid Working hours Full time – 37.5 hours Salary TBC About the role Reporting to the Director of Operations, t he Course Co-ordinator role is central to ALSG in Salford . They have overall responsibility for the management, quality, and smooth delivery of a portfolio of courses run at ALSG and off base (UK and overseas). Part of a wider co-ordinating team, the role will include the recruitment of faculty and candidates, pre and post course administrative tasks, being on site and co - ordinating courses in line with regulations, leading continuous improvements to enhance overall learning and sharing responsibility for the training centre kit, course materials, teaching space and overall maintenance. Key Role Responsibilities: • All pre and post course administrative tasks • Recruitment of faculty and candidates to full capacity, in line with course regulations • Responsible for checking course kit, course set up and close down • Managing faculty accommodation • Delivering courses held at ALSG in line with regulations and t aking ownership for co-ordinating on course days • Delivering courses held off base in line with regulations and t aking ownership for co -ordinating on course days • Taking responsibility for re-sit candidates during course day s • Reporting to the Director of Operations to meet requirements of the business plan and individual progress plans • Identify knowledge gaps , accept coaching and mentoring , to maintain quality and standards of course delivery • Represent ALSG at conferences and ev ents to promote visibility and develop networks • Actively collaborate and communicat e within the co-ordinator team to ensure courses are run efficiently and to the highest standard • Proactively communicate with the Director of Operations, the co-ordinator team and the wider ALSG team to keep open dialogue throughout the organisation ALSG job description co-ordinator.docx • Participate in continuous process improvements , both technical and non-technical | • Inform requirements for the stock of books and consumables | | | | | | | ------------------------------------------------------------- | --- | --- | --- | --- | --- | | • Keep abreast of new technology and equipment for courses | | | | | | • Visit other ALSG centres to build relationships, provide support and maintain standards • Support the development team with updating of course materials when required • Support task and finish groups as required | • Understand and comply with all policies and procedures | | | | | | | --------------------------------------------------------- | --- | --- | --- | --- | --- | | Candidate Requirements | | | | | | | ---------------------- | --- | ----------- | --- | --------- | --- | | Attributes | | Essential | | Desirable | | Knowledge • How to run a course/event • Knowledge of simulation | | | • Organisation and time management | | training | | | --- | --- | ----------------------------------- | --- | ---------- | --- | • Conflict and relationship management during • Experience of working in | | | events | | the charitable sector | | | --- | --- | ------- | --- | ---------------------- | --- | • Organisation of events Technical skills • IT, including knowledge of Microsoft and other • Bespoke scheduling tools | | | software packages, financial reporting. | | • Invoice system | | | --- | --- | --------------------------------------------- | --- | ----------------- | --- | | | | • Knowledge of GDPR and information security | | | | practices • Knowledge of maintaining manikins and course equipment | General | | • Excellent written and verbal communication | | | | | -------- | --- | -------------------------------------------- | --- | --- | --- | skills/traits • Commercial awareness and third sector acumen • Committed to achievement of high standards and dedicated to stakeholders • Ability to remain calm, considered and focused under pressure | | | • High degree of professional integrity | | | | | --- | --- | --------------------------------------- | --- | --- | --- | • Good attention to detail; able to identify, analyse, interpret and correct inconsistencies or irregularities • Positive and energetic approach towards work. • Deadline-focused • Works with the application of a ‘continuous improvement’ philosophy • Behaviours underpinning our company values including EDI Experience Some relevant event experience Five years previous course/event experience of running multiple events Qualifications A- level education, or equivalent P roject management Working Capable of working in high stakeholder demand Hybrid working/office environment environments, within agreed deadlines working ALSG job description co-ordinator.docx