Coordinator

RECRUITMENT PACK
Coordinator

Gymnastics Programming

CONTENTS

About Live Borders

A message from our CEO

The Role

Key Responsibilities

Knowledge and Experience

Packages and Benefits

Working In the Borders

ABOUT LIVE BORDERS

Live Borders is a forward-looking charitable trust at the heart of the
Scottish Borders, delivering active, creative, heritage, life-long learning
and community services that make a real difference to people’s lives.

We exist to help communities thrive - physically, creatively and socially.
Every day, our teams support people to be active, curious and
connected, whether that’s through sport and fitness, libraries and
learning, arts and heritage, museums, events or community
programmes.

Since our establishment in 2016, Live Borders has brought together
sport, leisure, culture and learning services into one organisation with a
shared purpose: to improve wellbeing, reduce inequality and strengthen
communities across one of Scotland’s most distinctive regions.

A PLACE-BASED ORGANISATION DELIVERING SOCIAL IMPACT

The Scottish Borders is a unique place - rural, diverse and deeply connected
to its communities. Live Borders reflects that. We deliver services across
towns, villages and rural communities, reaching people of all ages and
backgrounds.

Each year, we support more than a million visits to our sport and leisure
facilities and hundreds of thousands of visits to our cultural venues and
services. But our ambition goes beyond numbers. We want to ensure that
what we offer is relevant, inclusive and responsive to the changing needs of
the communities we serve.

We reinvest every penny we generate back into services and communities,
ensuring public value and social impact sits at the heart of everything we do.

A TIME OF OPPORTUNITY AND CHANGE

Live Borders is on an exciting journey. With new leadership and a clear focus
on impact, we are strengthening how we engage with communities, partners
and stakeholders, and how we tell our story.

This is a place for people who want to make a difference - who are motivated
by purpose, but also excited by change, improvement and innovation.

A MESSAGE FROM OUR CHIEF EXECUTIVE

Thank you for your interest in joining Live Borders.

Live Borders plays a vital role in the life of the Scottish Borders. Every day,
our teams support people to be active, creative, curious and connected,
through active living, creativity, culture and heritage, learning and community
services. The impact of this work is felt across our communities, and it matters
deeply.

We are a values-led organisation with a strong sense of purpose, and we are
also one that is evolving, responding to the changing needs of our
communities, the challenges facing the public and third sectors, and the
opportunities ahead of us. This is a moment to be ambitious, thoughtful and
bold about how we deliver our services and how we engage with the people
we serve.

Everyone who works at Live Borders plays a part in our success. We are
looking for people who care about people and place, who bring ideas,
enthusiasm and commitment, and who want to do work that makes a positive
difference. Whether your role is frontline, operational, specialist or strategic,
you will be supported to contribute, grow and do your best work.

At Live Borders, we value openness, inclusion and teamwork. We believe that
empowered people deliver the best services, and we are committed to
creating an environment where our teams can grow, develop and do their best
work.

If you are motivated by purpose, excited by change and keen to be part of an
organisation rooted in community and impact, I encourage you to consider
joining us.

I look forward to welcoming you to Live Borders.

Catriona McAllister
Chief Executive
Live Borders

THE ROLE

Hours:

37 hours per week / Permanent

Location:

Newtown St Boswells

Salary:

£30,444.10 - £32,913.58

To lead and develop Live Borders’ Recreational Gymnastics Programme
across designated sites, ensuring high-quality delivery, growth, and
customer satisfaction.

This role focuses on driving participation and income through innovative
programming, coach development, and community engagement, while
maintaining compliance with British Gymnastics (BG) and safeguarding
standards.

KEY RESPONSIBILITIES

Service Delivery &
programme
coordination

Coordinate the day-to-day delivery of the recreational gymnastics programme, including Parent
& Child, Pre-School, and Recreational sessions.

Lead, mentor, and support a team of gymnastics coaches, ensuring quality and consistency.

Ensure programmes are aligned with organisational goals and meet income and participation
targets.

Develop innovative activities to attract new participants and retain existing customers.

Monitor programme performance and report on participation, income, and membership
conversion.

Plan, organise, and review lesson content to meet GB badge frameworks and session goals.

Drive participation and income through innovative programme development and effective
resource management. Accountable for the successful growth and development of sports
programming, ensuring that financial, strategic and operational targets are achieved.

Deliver high-quality sessions when required, maintaining engagement and safety.

Collaborate with the Sports Programming Lead, Programming Coordinators and Membership
teams to develop strategies that increase enrolment and retention.

Ensure that your team understand the organisation’s long term strategic and operational plans
and the values of the organisation.

Collate and analyse business performance data pertaining to all Sports programming and
produce regular reports and an annual operational plan using this data which defines operational
objectives & actions.

Maintain excellent customer service standards and respond to feedback effectively.

Work towards KPIs for attendance, customer satisfaction, coach performance, and revenue
generation.

Responsible for planning, selecting and maintaining equipment.

Working with the marketing section to develop marketing and communication plans for all
activities within the sports programming services.

Be an active and effective member of the Leisure Services team, working closely with the Sports
Programming Lead and other coordinators to ensure consistency and quality.

Ensure the legal requirements relating to Health & Safety and child protection are met, whilst
following GB guidelines & legislation.

Maintain robust training and compliance processes across all activities.

Assure compliance with the organisations policies and procedures.

Manage customer data safely and effectively and ensure robust processes are in place.

Build and maintain good working relationships with colleagues within the organisation

Represent Live Borders internally and externally e.g. at networking events, meetings,
conferences and exhibitions to enhance and strengthen the Live Borders’ profile

KEY RESPONSIBILITIES

People Management

Manage staff rotas for activity sessions, ensuring cost-effective deployment.

To be responsible for the staffing levels within the selected venues/sessions, evaluating
and organising staffing requirements to ensure the most cost effective use of staff
resource.

Undertake a full range of line management responsibilities including recruitment, induction,
appraisal, training and development, absence management, performance, discipline and
grievance.

Ensure that all relevant industry qualifications, training, CPD and safety practices are
managed.

Provide guidance and training for Level 1 coaches and assistants.

Monitor coach performance and deliver feedback to maintain standards.

Budget Management

Participate in the budget setting process, manage and monitor allocated budget working
within Live Borders financial regulations and procedures

Assist in monitoring of budgets for allocated programmes and ensure cost-effective
delivery, tracking income against targets and highlight variances promptly.

Manage monthly subscriptions and accounts on a regular basis with the ability to problem
solve and create processes to ensure effective overall management is in place.

Skills and Experience

Be aware of practices in other Trusts and within the industry and adopt best working
practices wherever relevant.

Have a sound knowledge of sports & leisure trust operating and programming
requirements.

Quality

Ensure services meet Health and Safety standards established by Live Borders.

Comply with, and ensure compliance with, all Live Borders policies and procedures.

Promote equal opportunities in service delivery and management of staff.

Ensure that services are delivered with a customer focused ethos.

As an employee you must take reasonable care for the health and safety of yourself, other
employees and anyone else who may be affected by your work activities carried out.
Employees shall work in accordance with policies, procedures, information, instructions
and / or training received.

As a manager you must ensure that employees must take reasonable care for the health
and safety of themselves, other employees and anyone else who may be affected by their
work activities carried out.

KNOWLEDGE & EXPERIENCE

EDUCATION
Essential

A formal qualification in Leisure
Management or equivalent

Level 2 or above sports
coaching/teaching qualification or
equivalent in gymnastics.

EXPERIENCE

Assessed  Desirable

Assessed

A/I

A/I

Safeguarding and/or Health &
safety related qualifications

Other sports coaching
qualifications & CPD.

A/I

A/I

Essential

Assessed  Desirable

Assessed

Experience of leading sports
coaching & programming
Services across a whole
organisation – particularly
gymnastics.
Experience gained within a
charitable, leisure/ cultural trust

Experience of developing
business cases

A/I

A/I

A/I

Demonstrable proven experience in
achieving commercial targets,
particularly in relation to programming
of activities and membership sales and
retention processes
Experience of line managing staff and
dealing with a range of staff
management issue

Experience in developing and
increasing  income

Experience of delivering services  that
are compliant with health and safety

Experience of effectively managing
budgets

Experience of developing strong
successful partnerships and working in
collaboration to deliver key outcomes

A/I

A/I

A/I

A/I

A/I

A/I

SKILLS AND KNOWLEDGE

Essential

Assessed  Desirable

Assessed

Excellent communication skills, (both
written and oral) with ability to deliver
to a variety of audiences

A/ I/ R

Knowledge of market review
and customer engagement

Knowledge of industry sector

A/I

Well-developed organisational skills

A/I

Understanding of the needs of
customers and retention
practices

Knowledge of Quality
Management Systems

A/I

A/I

A/I

Self-motivated, with the ability to work
proactively using own initiative

Ability to influence both internally and
externally and ensure compliance

Excellent Microsoft Office skills

Ability to organize, prioritise and meet
deadlines

Ability to work collaboratively with
others to provide a high quality service

Ability to work largely unsupervised and to
use initiative

Excellent interpersonal skills and the
ability to develop and maintain effective
working relationships and interact
persuasively with all staff

A/I

A/I

A/I

A/I

A/I

A/I

A/I

PACKAGES & BENEFITS

Pension: Starts with a 5% company contribution into an Aviva scheme, increased to
10% after 2 years service. After 5 years service, you can join the Local Government
Pension Scheme (current company contribution is 17%)

Holidays: Starts at 30 days of annual leave plus 4 public holidays (for Christmas and
New Year). Increases with service up to a maximum of 35 days after 6 years’ service.

Free membership at our Gyms & Swimming Pools

Free entry to our Attractions (e.g. The Great Tapestry of Scotland, The Jim Clark
Motorsport Museum)

Death in Service benefit of 3 times salary

ASVA membership: We are a corporate member which means staff can get free access
to other member attractions, including Edinburgh Zoo and Historic Scotland sites.

Cyclescheme: Saves the employee tax and NI contributions on the purchase of a new
bike and accessories

Help@Hand: Employee assistance programme which includes a variety of services
including a 24 Hour advice and information line with support including -

•  Counselling and legal information

•  Financial Support

•  Remote GPs: where employees can arrange a call back from a practising UK GP

24/7

•  Savings and discounts - access savings and rewards across a variety of big

brands

WORKING IN THE BORDERS

The Scottish Borders is an outstanding place to live and work, offering an excellent
quality of life alongside rewarding career opportunities. Live Borders plays a vital role
in supporting culture, sport, learning and wellbeing across the region’s communities.

Predominantly rural and rich in history, the Borders is known for its strong local identity,
traditions such as the Common Ridings and its sporting heritage as the birthplace of
seven-a-side rugby in Melrose.

The area offers exceptional opportunities for outdoor activity, with world-renowned
mountain biking at Glentress, beautiful walking and cycling routes and access to the
Berwickshire coast. A wide range of sports, leisure and cultural facilities are available
throughout the region.

The Borders also has a vibrant cultural scene, with libraries, museums, galleries,
festivals, theatres and community arts across its towns, alongside excellent cafés,
restaurants and independent shops.

Despite its rural setting, the Scottish Borders is well connected. Edinburgh is around
30 miles away, with regular rail services via the Borders Railway taking around 50
minutes. There is also easy access to Glasgow, Newcastle and major airports.

The region offers strong education provision, with a network of primary and secondary
schools across the region, and more affordable housing than many UK cities - making
it an attractive option for individuals and families alike.

Working for Live Borders means being part of an organisation that makes a real
difference to people’s lives, while enjoying everything the Scottish Borders has to offer.

WORKING IN THE BORDERS

OTHER DETAILS

•  Undertake any other reasonable duties which may be requested

by Live Borders

•  Requirement to work out with normal hours (evenings/weekends):

Occasional, by arrangement

•  Full UK Driving Licence and access to vehicle essential.
•  Live Borders offers a flexible working environment, with a hybrid

approach.

•  Requirement for PVG/Disclosure check

NEXT STEPS

If you would like more information or an informal chat about the role, please
contact Scott Weir on sweir@liveborders.org.uk

If you would like to apply for this post, head to
https://liveborders.bamboohr.com/careers

Hours:

37 hours per week/Permanent

Location:

Newtown St Boswells

Salary:

£30,444.10 - £32,913.58

Closing Date:

2nd March 2026 at 9am

xx

The selection process can include different forms of assessment along with
a formal interview. You will be advised of this if your application is
successful.

If you have a disability and need assistance in completing your application
form, please contact our people team recruitment@liveborders.org.uk to
discuss your needs.

We look forward to receiving your completed application.