Coordination Centre Administrator

Competitive salaries

Generous holiday entitlement

Health Cash Plan

Salary £25,446 per annum (pro rata)

Location Peace Hospice, Watford

Mergefield Title {Mergefield Value}

Mergefield Title {Mergefield Value}

This is a , Full Time vacancy that will close in 2 months at 12:00 GMT.

The Vacancy

Coordination Centre Administrator

• Hours:3 positions available (2 x 37.5 hours per week & 1 x 22.5 hours per week)

• Location:Peace Hospice, Watford

• Salary:£25,446 per annum (pro rata)
• Closing date:27 March 2026 at 12 noon
• Interview date:11 February 2026, then rolling interviews

The purpose of this role is to work in a team to provide high quality administrative support to the Rennie Grove Peace Coordination Centre.

What you will do 

• Acting as the first point of contact for patients, families and professionals and provide a kind and knowledgeable response when dealing with callers and knowing how and when to escalate.

• To deal appropriately and sensitively with all callers, adhering to hospice policies on confidentiality at all times.

• Working collaboratively with others in the Coordination Centre, including clinical colleagues and support them to ensure the patient and family receive the appropriate care in a timely way.

• Ensuring that data entry on to the clinical systems is complete and accurate.

• Work on a rota basis covering 8am to 6pm, seven days a week.

• Acting as a Rennie Grove Peace Hospice Care ambassador

What you will need 

• All candidates must have the right to work in the UK.

• We do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.

• Disclosure and Barring Services Check: Standard

For an informal chat about this role contact Clair Elliott, Coordination Centre Team Lead at clair.elliott@renniegrovepeace.org

Please click on the attached link for further information about Rennie Grove Peace Hospice Care - https://renniegrovepeace.org/our-care-and-support/ 

ARE YOU READY TO MAKE A DIFFERENCE?  Click ‘Apply Now’…. 

We reserve the right to close this vacancy early if sufficient applications are received.

To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.

Our commitment to Equality and Diversity 

At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

If you are disabled and satisfactorily meet the job specification, we will invite you to interview. You can contact us to let us know if you need any adjustments during the recruitment process.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

At Rennie Grove Peace Hospice Care, we’re all about making every moment matter for our patients and families, and you can play your part in that. We will support people of all ages who are affected by a progressive life- limiting illness (and those who care for them), to live as well as possible by providing choice and ease access to a wide range of palliative care and bereavement services across Buckinghamshire and Hertfordshire. We provide care and support for adults and children diagnosed with cancer and other life-limiting illness, and their families, visiting day and night. It’s important work and, to make it all happen, we need talented and passionate people.

At Rennie Grove Peace, we are committed to creating a workplace where our staff can develop their careers and make a real difference.
​A summary of benefits is below:

We offer competitive salaries
All roles are benchmarked against the external market and against the NHS pay structure for Clinical employees.

Plan your future with our Pension scheme options
Standard Life scheme with matched contributions; up to 7% (with a min of 4% employee contribution) or options for continuation in the NHS pension scheme for eligible staff.

Protected with Life Assurance
2x salary paid in the event of death for eligible employees up to age 75.

Family friendly policies
Including enhanced maternity, adoption and paternity pay. Pro-rata for part time roles.

We pay professional registration fees for eligible employees in clinical roles

We reimburse your travel expenses
Eligible employees can claim travel expenses for mileage that qualifies for payment (subject to HMRC rules).

Additional employee discounts available
Including retail, entertainment and services discounts, including the Blue Light Card (subject to purchase of membership).

Achieving a work-life balance is important. We want you to enjoy your work and take valuable time out to relax and be with your loved ones. We enable this through the following:

Flexible working
Including hybrid, part time, job share (depending on role requirements).

Generous holiday entitlement
27 days per annum, plus bank holidays. Increasing to 30 days at 5 years and 33 days at 10 years’ service. (Pro-rata for part-time roles)

Birthday leave

Religious holidays
We are mindful of individual requests.

Your health and wellbeing is important, and we offer you options to support you in maintaining your health.

Health Cash Plan

• Rennie Grove Peace funded membership for you and up to four children.
• Membership can be extended to include your partner, at the employee’s expense.
• Including financial support for health screening, prescriptions, dental/optical, diagnostic tests/consultations, physiotherapy, chiropody, complementary/alternative therapies, as well as virtual GP services and discounted health club membership (subject to eligibility).
• Employee Assistance Programme – free 24/7 confidential service, offering unlimited access to advice, information, coaching and counselling, where appropriate.

Additional rules apply, these can be discussed with you.

We are committed in supporting your personal growth and development and we provide a range of opportunities, including:

• Comprehensive induction programme to help you settle in quickly.
• Regular development conversations with your Line Manager.
• Training and development opportunities including externally funded courses and coaching, where appropriate.
• Specialist palliative training for clinicians and non-clinicians.
• Clinical supervision training and mentoring for clinicians.
• Protected and dedicated time given to learning and developing.
• Employee Voice – fantastic opportunities to join collaborative focus groups.
• Opportunity to develop through our exciting programme of fundraising events and social occasions.

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Published

a month ago

Closing

in 2 months

Closing

27/03/2026 12:00