Connect to Work Administrative Officer

Are you a highly organised administrator who thrives in a fast-paced environment and enjoys making a real difference?

We’re looking for a proactive Connect to Work Administrative Officer to support a dynamic employment programme helping people move closer to work and independence.

This is a full-time (35 hours per week) position based in Margate, supporting our Connect to Work programme across East and North Kent. This is a fantastic opportunity for someone with strong coordination skills, attention to detail, and confidence working with data, systems and multiple stakeholders.

What you’ll be doing:

You’ll play a key role in keeping the programme running smoothly by:

• Allocating referrals to Employment Specialists within 48 hours
• Managing DWP PRaP requests and tracking outcomes
• Monitoring participant engagement and programme activity daily
• Supporting financial tracking including training costs, travel claims and employer incentives
• Producing reports, dashboards and programme performance data
• Taking minutes at key meetings and supporting quality assurance processes
• Liaising with partners and subcontractors to support participant engagement
• Managing office systems, supplies and equipment
• Handling enquiries professionally while maintaining confidentiality

What we’re looking for:

We’re looking for someone who is:

• Highly organised with excellent attention to detail
• Confident using Excel and administrative systems
• Able to manage sensitive information professionally
• A strong communicator who can work with multiple teams
• Proactive, reliable and able to prioritise workload effectively
• Committed to high standards of data protection and compliance

You’ll be joining a supportive team delivering meaningful work that changes lives, with opportunities to develop your skills in programme administration, data reporting and quality processes.

Please see attached Job Description for full details