Complex Needs Practitioner Level 2

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Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland in our West Lothian service!

Based in West Lothian our fabulous team, are on the lookout for an experienced individual with a calm and understanding nature to join them as a Complex Needs Practitioner Level 2 on a full-time basis.

The Role

As a Complex Needs Practitioner you will assist with all aspects of daily living including meal preparation, medication, going to appointments and activities, managing personal finances, support with moving and handling and personal care. As well as helping the people we support in their own homes, you’ll also provide emotional support and assist them to maintain relationships with family and friends.

In our service we may use CALM which are physical intervention and escape techniques to ensure the safety of supported individuals, colleagues, and members of the public. Techniques include but are not limited to; posture and distance when supporting, understanding triggers and escalations signs along with guiding individuals away to deescalate situations.

The people we support are all very different with their hobbies and we’ll be looking to you to take an active interest. Their interests include going out for a tasty bite, sensory activities, quiet time on their iPad, relaxing going on holidays, out for walks and to their favourite clubs. One of the gents also attends college and enjoys going out for drives. With your support you’ll reduce social isolation, enable individuals maintain their independence and grow in confidence.

To be an amazing Complex Needs Practitioner, we’ll need you to:

• Experience in a care setting
• Knowledge of care plans
• Have an empathetic and caring nature.
• Excellent verbal and written communication skills.
• Confidence in using computers.
• Be able to work well in a team environment and on your own.
• Good organisational skills.

Benefits:

• TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
• Paid travel during shifts and 45p per mile fuel allowance.
• Continuous in-house training opportunities and chances to further your career in social care.
• Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.
• Free Membership of Glasgow Credit Union.
• HSF Health Care plan.
• Counselling & Life Works service.

We’re looking to fill these posts as soon as possible and reserve the right to close the advert if suitable candidates are found before the advert closes. To avoid disappointment, pop your application in early.

Closing Date: 9th Feb 2026 (We reserve the right to close this vacancy at any time)

If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!

All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.

We celebrate difference and encourage everyone to join us!

Complex Needs Practitioner Level 2

Livingston, West Lothian, United Kingdom

EH54

£28,776 per year

Permanent - Full-time

Posted today

Closing date: 10/02/2026

Job reference: KB1479683LivCNPL

Complex Needs Practitioner Level 2

Livingston, West Lothian, United Kingdom

£28,776 per year