Complex Needs Practitioner Level 1
Are you passionate about supporting others to achieve their goals and looking for a role where you can make a real difference?
We are on the lookout for experienced individuals with a calm and understanding nature to join our team in Penicuik as a Complex Needs Practitioner Level 1 on a full-time, permanent basis (39 hours per week).
The Role
As a Complex Needs Practitioner, you will be part of a dedicated and friendly team, supporting individuals with all aspects of daily living including meal preparation, medication, going to appointments and activities, managing personal finances, support with moving and handling and personal care. You’ll also provide emotional support and assist them to maintain relationships with family and friends. Some individuals have complex communication needs and use different communication tools to meet their needs.
In our service we use CALM which are physical intervention and escape techniques to ensure the safety of supported individuals, colleagues, and members of the public. Techniques include but are not limited to; posture and distance when supporting, understanding triggers and escalations signs along with guiding individuals away to deescalate situations.
To be an amazing Complex Needs Practitioner, we’ll need you to bring:
- Experience in a care setting
- Knowledge of care plans
- An empathetic and caring nature.
- Excellent verbal and written communication skills.
- Confidence in using computers.
- Ability to work well in a team environment and on your own.
- Good organisational skills.
Benefits:
- TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
- Paid travel during shifts and 45p per mile fuel allowance.
- Continuous in-house training opportunities and chances to further your career in social care.
- Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.
- Free Membership of Glasgow Credit Union.
- HSF Health Care plan.
- Counselling & Life Works service.
Shift Patterns
Our team provide 24/7 support, including early shifts, late shifts and sleepovers. This role will also include working weekends and public holidays on a rotational basis.
Closing Date: 21/8/26 (We reserve the right to close this vacancy at any time)
Please note, our smoking policy applies to this role. Please contact Claire at cmack@trfs.org.uk if you have any questions.
If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!
All successful Complex Needs Practitioner applicants will be given a conditional offer - this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.
We welcome applications from diverse backgrounds and are committed to creating an inclusive working environment. We encourage applications irrespective of race, ethnicity or national origin, religion, disability, age, marital or parental status or sexual orientation. Our aim is to welcome everyone and build inclusive teams.
Please note, our smoking policy applies to this role.
We celebrate difference and encourage everyone to join us.
Join us and be part of something bigger!
Complex Needs Practitioner Level 1
Penicuik, Midlothian, United Kingdom
EH26 8BB
£27,885 per year
Permanent - Full-time
Posted yesterday
Closing date: 22/08/2026
Job reference: CB1640602PenCNPL
Documents
Complex Needs Practitioner Level 1 JD - 27,885 Updated.pdf
Complex Needs Practitioner Level 1
Penicuik, Midlothian, United Kingdom
£27,885 per year