Community Manager

Do you have the skills to help connect people with two distinctive heritage sites at the heart of their communities?

We usually respond within two weeks

Job Title: Community Manager

Level: 3A

Salary: £35,000 – 38,000 per annum

Location: Red House Museum and Gardens, Christchurch and Rockbourne Roman Villa, Fordingbridge

Hours: 37 hours per week including regular weekends

Type of Contract: Permanent

Job Description: Community Manager - Red House Museum and Gardens and Rockbourne Roman Villa

Do you have the skills to help connect people with two distinctive heritage sites at the heart of their communities?

As Community Manager, you’ll play a key role in supporting Red House Museum & Garden as a community‑focused museum and green space, and Rockbourne Roman Villa as a high‑quality visitor attraction. You’ll help plan and oversee the day‑to‑day operation of both sites, ensuring they are safe, welcoming and financially sustainable, while supporting the delivery of engaging community programmes and visitor experiences. Working closely with colleagues, volunteers, Friends groups and partners, you’ll help grow visitor and community engagement, support commercial performance, and ensure activity is delivered to a consistently high standard. You’ll also take an active role in stakeholder management, including writing and presenting quarterly reports linked to local authority funding.

A bit about you

You’ll bring experience of managing a public‑facing venue or service, with a strong focus on delivering positive visitor experiences and well‑organised operations. You’ll enjoy working with communities, supporting programmes and events, and building effective relationships with volunteers, Friends groups, partners and stakeholders. Commercially aware, you’ll be comfortable managing budgets, contributing to income generation, and planning activity across one or more sites. You’re an organised and supportive leader, able to plan ahead, manage operations effectively, work collaboratively across teams, and use insight to inform improvements. An understanding of how cultural and heritage activity can create positive community impact is important, and experience in museums, heritage, tourism or a similar environment would be an advantage.

Who we are

At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.

We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff.

We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.

The benefits of working for us

• 25 days annual leave + bank holidays

• 7.5% Employer pension contributions

• Generous occupational maternity, adoption and paternity pay

• Enhanced occupational sick pay

• Generous compassionate leave scheme

• Paid emergency leave

• Industry leading Employee Assistance Programme

• Access to same day GP appointments for employees and their immediate family

• Life assurance scheme (x3 annual salary)

• Interest-free Season ticket loans and travel loans from first day of employment

• Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)

• Access to free eye tests and vouchers towards glasses for VDU use

• Free flu vaccination vouchers

• Cycle to Work Scheme

• Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)

• Opportunities to learn, develop and progress

• Free tea and coffee

• Team Card - Free access to venues for friends and family, and discounts across café and retail.

We will be running a dynamic recruitment process so we would encourage candidates to submit an application as soon as possible as we will be interviewing candidates before the closing date.

To apply please fill in the application form with an up-to-date CV. We do not require covering letters for this position however would be grateful to receive context to your application / We would encourage a covering letter for this position around your context for applying and why you would excel in the position.

Closing date for applications: 5 July 2026

To find out more about us visit our website www.hampshireculture.org.uk and https://careers.hampshireculturaltrust.org.uk/

If you have any queries relating to the recruitment process, please email people@hampshireculturaltrust.org.uk

Department

Operations

Role

Venue Management

Locations

Red House Museum and Gardens, Rockbourne Roman Villa

Employment type

Full-time

Job Level:

3A

Need to talk to us?

Alternatively you can talk to us directly on: 01962 396678

Our employee benefits:

• 25 days annual leave + bank holidays (pro-rated for part time working)

• 7.5% Employer pension contribution

• Generous occupational maternity, adoption and paternity pay

• Generous occupational sick pay

• Life assurance scheme - 3x annual salary

• Industry-leading Employee Assistance Programme

• Interest-free season ticket loans and travel loans from first day of employment

• Access to 24/7 GP appointments for you and your immediate family

• Free eye tests and vouchers towards glasses

• Charity worker discounts scheme

  (savings on retail, leisure, groceries, travel etc.)

• Health cash plan

  (cashback on dental, optical, medical for monthly subscription cost)

• HCT Team Card

  (free access to our admission charging venues and discounts across café and retail)

• Free Flu vaccination vouchers

• Cycle to work scheme

Our recruitment - what to expect

• Step 1 – Application

• Step 2 - Catch-up

• Step 3 - Interview and Assessment

• Step 4 - Offer and Onboarding

Life at HCT

Not your traditional museum or art gallery

HCT is all about changing lives through culture and it is only through our staff and volunteers that we make that happen. We are selective on those who join us as we expect all of our teams and colleagues to uphold HCT’s values of being confident and creative in all circumstances. To strive for excellence with everything we do whilst taking responsibility and ownership for all aspects of our work as a trust in order to deliver amazing things through teamwork. All of this is underpinned by our keen strives to respect everyone’s individuality and uniqueness.