Community Manager

Do you have the skills to help share the story of Aldershot, its people, and its military heritage with communities and visitors?

We usually respond within two weeks

Job Title: Community Manager

Level: 3A

Salary: £34,000- £38,000 per annum (FTE)

Location: Aldershot Military Museum

Hours: 22.2 hours per week including regular weekends and ad hoc evenings

Type of Contract: Permanent

Job Description: Community Manager - Aldershot Military Museum

Do you have the skills to help share the story of Aldershot, its people, and its military heritage with communities and visitors?

As Community Manager, you’ll play a key role in supporting Aldershot Military Museum as a welcoming and engaging visitor attraction that tells the story of Aldershot, the history of the Army in the town, and the lived experience of military and family life. You’ll help plan and oversee the day‑to‑day operation of the museum, ensuring it is safe, well run and financially sustainable, while supporting the delivery of community‑focused programmes and events. Working closely with colleagues, volunteers and partners, you’ll help grow visitor and community engagement, support commercial performance, and ensure activity is delivered to a consistently high standard. You’ll also play an active role in stakeholder management, building strong relationships that support the museum’s profile, partnerships and long‑term sustainability.

A bit about you

You’ll bring experience of managing a public‑facing venue or service, with a strong focus on delivering positive visitor experiences and effective day‑to‑day operations. You’ll enjoy working with communities, supporting programmes and events, and building strong relationships with volunteers, partners and stakeholders. Commercially aware, you’ll be comfortable managing budgets, contributing to income generation, and planning activity across a site. You’re an organised and supportive leader, able to plan ahead, manage teams and operations, work collaboratively across departments, and use insight to inform improvements. An understanding of how heritage, place‑based stories and lived experience can create positive social impact is important, and experience in museums, heritage, tourism or a similar environment would be an advantage.

Who we are

At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.

We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff.

We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.

The benefits of working for us

• 25 days annual leave + bank holidays (pro-rated for part time working)

• 7.5% Employer pension contributions

• Generous occupational maternity, adoption and paternity pay

• Enhanced occupational sick pay

• Generous compassionate leave scheme

• Paid emergency leave

• Industry leading Employee Assistance Programme

• Access to same day GP appointments for employees and their immediate family

• Life assurance scheme (x3 annual salary)

• Interest-free Season ticket loans and travel loans from first day of employment

• Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)

• Access to free eye tests and vouchers towards glasses for VDU use

• Free flu vaccination vouchers

• Cycle to Work Scheme

• Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)

• Opportunities to learn, develop and progress

• Free tea and coffee

• Team Card - Free access to venues for friends and family, and discounts across café and retail.

We will be running a dynamic recruitment process so we would encourage candidates to submit an application as soon as possible as we will be interviewing candidates before the closing date.

To apply please fill in the application form with an up-to-date CV. We do not require covering letters for this position however would be grateful to receive context to your application / We would encourage a covering letter for this position around your context for applying and why you would excel in the position.

Closing date for applications: 5 July 2026

To find out more about us visit our website www.hampshireculture.org.uk and https://careers.hampshireculturaltrust.org.uk/

If you have any queries relating to the recruitment process, please email people@hampshireculturaltrust.org.uk

Department

Operations

Role

Venue Management

Locations

Aldershot Military Museum

Job Level:

3A

Need to talk to us?

Use the live chat function to speak directly to the Hiring Manager or drop us a message at: recruitment@hampshireculturaltrust.org.uk.

Alternatively you can talk to us directly on: 01962 396678

Our employee benefits:

• 25 days annual leave + bank holidays (pro-rated for part time working)

• 7.5% Employer pension contribution

• Generous occupational maternity, adoption and paternity pay

• Generous occupational sick pay

• Life assurance scheme - 3x annual salary

• Industry-leading Employee Assistance Programme

• Interest-free season ticket loans and travel loans from first day of employment

• Access to 24/7 GP appointments for you and your immediate family

• Free eye tests and vouchers towards glasses

• Charity worker discounts scheme

  (savings on retail, leisure, groceries, travel etc.)

• Health cash plan

  (cashback on dental, optical, medical for monthly subscription cost)

• HCT Team Card

  (free access to our admission charging venues and discounts across café and retail)

• Free Flu vaccination vouchers

• Cycle to work scheme

Our recruitment - what to expect

• Step 1 – Application

  Check out who we are and find the role for you. Applying through our application form we'll find out about you and you an even add a fun flair to your application.

• Step 2 - Catch-up

  Once we've got your application one of our team may reach out to find out more about you, your interest and to tell you about life at HCT. This is an informal catch-up.

• Step 3 - Interview and Assessment

  Depending on the role you may have 1 or 2 stages of interviews. These will often include a task related to the role. We'll send a guidance pack prior to the interview to give you some hints, tips and to help prepare.

• Step 4 - Offer and Onboarding

  Congratulations! We really think you could make your mark at HCT, so you'll receive your verbal offer and we'll start formally welcoming you.

Life at HCT

Not your traditional museum or art gallery

HCT is all about changing lives through culture and it is only through our staff and volunteers that we make that happen. We are selective on those who join us as we expect all of our teams and colleagues to uphold HCT’s values of being confident and creative in all circumstances. To strive for excellence with everything we do whilst taking responsibility and ownership for all aspects of our work as a trust in order to deliver amazing things through teamwork. All of this is underpinned by our keen strives to respect everyone’s individuality and uniqueness.