Community Housing Advisor

Devon, TQ12 4PH

At Teign Housing, we’re driven by a simple but powerful mission: to provide good quality homes for our residents and rewarding, flexible careers for our people. As a thriving social landlord with over 200 dedicated professionals across Teign Housing and Templer Home Build, we proudly own and manage more than 4,000 homes across Teignbridge, the South Hams, East Devon, Mid Devon, West Devon, and Exeter.

We don’t just offer housing – we create communities. Our commitment goes beyond bricks and mortar. We deliver high-quality homes and personalised guidance that empower individuals and families to thrive.

Why work with us?

• Be part of a purpose led organisation making a real impact
• Join a supportive, forward-thinking team
• Enjoy career flexibility, growth, and meaningful work

We believe everyone deserves a safe, affordable, and welcoming place to call home. If you share our passion for building vibrant communities and delivering services that truly matter, we’d love to hear from you.

We’re now looking for a talented and proactive Community Housing Advisor to join our dynamic team. Bring your skills, your ideas, your drive and help us shape the future of housing in Devon.

About the Community Housing Advisor role

Taking responsibility for your own portfolio of properties, you will ensure that we effectively deliver our Independence Wellbeing Service to help our residents get the most out of life. Identifying tenants’ needs and involving external agencies as required, to help them to continue living independently and maximise their dignity and self-worth. You will conduct health and safety inspections, report maintenance defects, complete risk assessments and undertake welfare checks., to ensure our residents safe.

About you

We will look to you to operate proactively, making visits or calls whenever necessary, so we are seeking an empathetic individual with plenty of initiative and proven ability to get results without direct supervision. You should be experienced in customer-facing roles, passionate about working with older and vulnerable people, and capable of maintaining detailed and accurate records. Knowledge of tenancy management and the benefits system would advantageous but it’s your ability to bring people and agencies together to deliver long-term solutions that will matter most.

Benefits

As an Investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture.

You can also expect to enjoy an excellent benefits package, including:

• 25 days annual leave + bank holidays
• Discretionary Leave between Christmas and the New Year period
• Generous employer contributions towards your pension (including death in service), any employee who increase their contribution to 5% or above will receive an employer contribution of one and a half times their contribution up to a maximum employer contribution of 15%
• Private Health Care membership (if applicable)
• Flexible Agile Working
• Salary Sacrifice Scheme (optional)
• Reimbursement of the cost of a professional membership fee
• Employer contributions towards gym membership
• Employer contribution every two years towards eye examination for those who use computers significantly as part of their work
• Up to 25% off selected O2 airtime contracts
• Microsoft Home Use Programme available to all staff
• Training Opportunities
• Employee Assistance Programme provided by Health Assured
• Westcountry Savings and Loans Scheme
• Recognition for Long Service (if applicable)
• Cycle to work Scheme
• Electric Vehicle Scheme
• Bupa dental care (optional)

If you believe you’re the right person for our Community Housing Advisor role, apply today!

Job Description: Community Housing Advisor JD (March 2026)

Person Specification: Community Housing Advisor PS (March 2026)

Applications will be considered as they are received, so early applications are encouraged. We reserve the right to close this vacancy early, should a suitable candidate apply.

Teign Housing is committed to its policy on equality and diversity, and we welcome applications from all sections of the community. Registered charity no. 1112196.