COMMUNITY FUNDRAISING MANAGER

JOB DESCRIPTION

Grief Encounter was set up in December 2003 to ensure that bereaved children
and  their  families  receive  the  best  possible  support  following  the  death  of  a
parent,  sibling  and  someone  close.    We  deliver  both  local  and  national
information:
bereavement  services.  Please  see  our  website  for  further
www.griefencounter.org.uk

JOB TITLE:

SALARY:

COMMUNITY FUNDRAISING MANAGER

£36,000 to £39,000 per annum (FTE)

LOCATION:

Mill Hill, London NW7 4ST

CONTRACTED HOURS:

40 hours a week (inclusive of one hour paid
meal break daily), 5 days a week.

RESPONSIBLE TO:

Head of Fundraising (Bristol)

Our Vision: A world where no child grieves alone.

Our Mission: To help bereaved children, young people and their families find hope
and healing.

Our Values: are very important to us and as a member of the Grief Encounter team,
you will be expected to hold these in your day to day work:

Through times of grief, we deeply understand the profound
influence  of  community.  We  honour  heritage,  diversity  and
the important bonds that nurture our sense of self and our
collective contributions to provide hope, healing and fulfilling
lives.

We’re  not  afraid  to  face  grief  head  on  and  tackle  difficult
conversations  openly  and  honestly  with  others.  This  gives
everyone the courage to freely express their emotions and
actively participate in making a difference.

JD-PS Events & Community Fundraising Manager Feb 2025

We dedicate ourselves to the lives of bereaved children and
families. With unwavering resolve, we     champion the needs
of every child to shape hopeful futures, with care, warmth
and positivity, nurturing the past, present and future lives.

JOB SUMMARY:

The Community Fundraising Manager plays a pivotal role in creating, implementing,
and managing a comprehensive programme of community fundraising whilst
developing supporter journeys.

This role focuses on nurturing relationships with donors, volunteers, and community
organisations — including schools, universities, sports clubs, and businesses — to
deepen long-term connections, foster supporter loyalty, and maximise income
generation. The role is ideal for an energetic, organised, and passionate individual
with experience in growing and managing a portfolio of community fundraising
relationships.

MAIN DUTIES & RESPONSIBILITIES:

Event Planning & Management

•  Plan, manage, and deliver a programme of fundraising events, including our

Forget Me Not Walk and Christmas Campaign.

•  Evaluate event success, producing reports and recommendations for future

improvement.

Community Fundraising & Engagement

•  Develop and implement community fundraising strategies to engage local

groups, schools, businesses, and individual supporters.

•  Build and nurture strong relationships with donors, volunteers, and community

organisations to enhance fundraising opportunities.

Account management of third party, volunteer fundraisers,

•
providing support, advice and encouragement ensuring the delivery
of a cohesive and effective supporter journey.

JD-PS Events & Community Fundraising Manager Feb 2025

•  Research, identify and secure fundraising opportunities in target local

communities (schools, colleges, Universities, golf clubs, gyms, volunteer
community committees etc).

•  Track and manage all fundraising being done by community fundraisers,
engaging and leading each individual relationship to deepen a long-term
partnership with the charity as well as getting introductions to their networks to
widen our regional fundraising base.

•  Manage talks, presentations, and attendance at community fundraisers, including
schools talks, 3rd party events and remote presentations to groups always being
considerate of ROI and developing long-term, sustainable relationship.

•  Recruit, train, and manage volunteers for events and community fundraising

efforts, ensuring a positive and rewarding experience.

•  Represent the organisation at networking events, presentations, and external

engagements to promote fundraising opportunities.

Financial & Operational Management

•  Set and monitor income targets, ensuring that expenditure is managed effectively

and return on investment is maximised.

•  Lead on budgeting, income phasing, and reforecasting for events and community

fundraising activities.

•  Manage donor and supporter records using e-Tapestry, ensuring accurate data

entry, reporting, and tracking of fundraising activities

•  Coordinate all event invitations, mailings, donor acknowledgments, and post-

event stewardship activities.

Other

•  Uphold, safeguard and promote the organisation's values and philosophy relating
integrity,  corporate  and  social  responsibility  and

to  ethics,

particularly
environmentally sound policies and procedures.

PERSON SPECIFICATION

Qualifications:

•  Degree level education or qualified by experience.

JD-PS Events & Community Fundraising Manager Feb 2025

Skills & Experience:

•  Proven experience in community fundraising, supporter stewardship, and building

long-term relationships.

•  Strong administration, planning, and organisational skills.
•  Skilled in making presentations and inspiring support from a range of audiences

(individuals, groups, and organisations).

•  Excellent verbal and written communication skills.
•  Strong attention to detail and experience working with CRM databases

(e-Tapestry or similar).

•  Budget setting and forecasting experience.
•  Strong proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

Personal qualities:

•  Ability to work collaboratively and motivate supporters, volunteers, and donors.
•  Willing to attend events and external meetings with people from a variety of

backgrounds and of all ages.

•  Demonstrates great attention to detail.
•  Able to work effectively within a team and be self-motivating.
•  Respectful, non-judgemental and empathic manner.
•  Able to actively listen, seek information, and ask questions to ensure the

understanding of underlying concerns of others.

•  Resilient when dealing with sensitive and at times difficult situations.
•  Flexible, pro-active and open attitude to work.
•  Passionate about Grief Encounter’s mission and committed to making a

meaningful impact.

REVIEW:

This job description will be reviewed as necessary to meet the needs of the charity on
no less than an annual basis in consultation with the post holder.

This post is subject to pre-employment checks including an enhanced DBS
check.

JD-PS Events & Community Fundraising Manager Feb 2025