Title: Communications Officer

Worcester, Worcestershire, GB, WR1 3ZQ

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Communications Officer

 

Worcester or Glasgow based with a balance of home and office working

 

£33,397 - £35,144 per year

35 hours per week – Monday to Friday – 9am to 5pm

One Full time role and One Temporary position for up to 18 months

We have an opportunity for a Communications Officer to join our Communications Department. The role sits in the Communications team, which manages brand strategy, digital, customer, internal, corporate, and strategic communications. It produces a wide range of high-quality publications and materials to promote the Group to its key stakeholders. We are looking someone with proven experience in public relations and communications who can use their skills to help promote the work of Sanctuary across a range of communications channels.

The role of Communications Officer will include:

• Creating compelling pieces of content across a range of communications channels including, but not limited to, PR, social media, internal communications, web content, video, direct communications, podcasts, speeches, briefings and presentations and publications
• Supporting with the coordination, planning and delivery of external and internal projects, as required
• Liaising with technical specialists such as designers, web managers, printers and suppliers to ensure the delivery of effective communications across all channels
• Developing and maintaining relationships with stakeholders, advising on and providing practical and cost-effective solutions for their communications challenges in order to communicate desired key messages and reach their target audience
• Complete, improve and maintain effective and efficient administration systems and processes to support the delivery of services

 

Skills and experiences:

• Proven experience of producing communication materials
• Recent experience of undertaking a similar role
• Proven experience of working to deadlines and prioritising work loads
• Experience in supporting the successful delivery of projects
• Excellent communication, interpersonal and customer care skills
• Ability to stay calm and constructive in meeting tight deadlines
• Knowledge of design software and printing processes
• Working knowledge of Microsoft Office including Word, Excel, Outlook and Teams

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits   

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Effective 1st April role salary is £33,397 per annum (rising to £35,144 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)   

Closing Date: 25 March 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -   www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

 

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

Job Segment: Temporary, Contract, Customer Service