Communications & Marketing Officer

THE DISABILITIES TRUST

30,661 per year

York or Burgess Hill

Full-time

Listed today

Communications & Marketing Officer - York or Burgess Hill

Job Description

Why join us?

Brainkind is a charity that aims to improve the lives of people

with brain injuries in the UK.Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

Communications and Marketing Officer

Location: York or Burgess Hill (Hybrid)

Salary: Up to £30,661 per annum

Hours: 35 per week

Why join us?

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

For an insight in to what the role would entail please watch our video detailing a Day in the Life of one of our Support Workers at Brainkind: Working at Brainkind: A day in the life - Millie

MAIN PURPOSE:

Working with the Communications and Marketing Manager to deliver high quality marketing activity to engage multiple stakeholders in specified areas of the organisations work.

You will support delivery of all day-to-day marketing and communications activities, including multichannel campaigns, social media management, and content creation.

MAIN TASKS AND RESPONSIBILITIES:

MARKETING

To work on content development, ensuring we create engaging content for relevant online and offline channels.
Provide a first point of contact for colleagues, and others, requiring marketing support, analysing need and responding appropriately.
Work with the Communications and Marketing Manager to evaluate the effectiveness of marketing activity, setting up systems and reporting regularly.
Lead and/or assist on the creation and editing of photo and video shoots as required.
Manage an online photo library including consent forms.
Utilise relevant software e.g. Adobe Creative Cloud, Canva to develop marketing materials including literature, promotional items and ‘tool-kits’
To act as a brand guardian, ensuring that the new brand Is delivered in a creative way which cuts through to different audiences.

EXTERNAL AND INTERNAL COMMUNICATIONS

Working with internal colleagues and stakeholders, develop a bank of stories of our staff and the people supported so we can tell the story of life after brain injury.

DIGITAL

Work to the organisations digital marketing strategies, including social media advertising, email marketing, display ads, Search Engine Optimisation (SEO).
Support the building and maintaining Brainkind’s brand’s presence across multiple social media channels
Measuring key performance metrics, including website traffic, audience engagement, service quotas, bounce rate and ad spend return on investment

GENERAL

Ensure consistency in brand messaging and visual identity across all marketing materials and channels.
Take on projects and assignments, as appropriate.
Evaluate all activity, using analytical approaches and data to suggest improvements.
To undertake any other reasonable duties that fall within the role of the Communications and Marketing Officer.
To undertake any reasonable travelling requirements in order to fulfil the tasks and responsibilities of the role.
Attend and participate in regular team and other meetings, both internal and external.

ABOUT YOU

Experience working within, or closely alongside, a multi-disciplinary communications and marketing team, with an understanding of how marketing, PR, digital and media functions operate (desirable)

Strong written communication skills, with the ability to produce clear, accurate and engaging copy for a range of outputs including reports, newsletters and external communications
Experience working in a busy environment, managing diaries, correspondence and telephone enquiries, and handling confidential and sensitive information with discretion
Proven organisational and administrative skills, with the ability to prioritise workloads, manage competing demands and meet deadlines
Experience organising events (up to 100 attendees), including coordination with internal teams and external partners or agencies
Experience working with external organisations, with strong influencing and negotiation skills to build effective relationships with stakeholders
Ability to communicate and collaborate effectively with colleagues at all levels across a complex and geographically dispersed organisation
Experience of working within the charity, voluntary or public sector, and/or an understanding of issues affecting people with disabilities, their families and carers (desirable)

REWARDS:

You can look forward to excellent benefits, including handy discounts on many brands and services.

A competitive rate of
35 days annual leave (inclusive of bank holidays) (pro rata)
Buy and sell up to 5 days annual leave
Health Cash Plan
Access to our Employee Assistance Programme (EAP)
Excellent training and support
Group life assurance
Eye voucher scheme
Free parking
Company Pension
Long service and Staff Awards

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

To join our friendly team, click the Apply Now button.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.