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Coffee Shop Assistant - Further Particulars

Listed by University of St Andrews Students' Association

Applying

application formand

equal opportunities formand email them to UnionHR@st-andrews.ac.uk, or post to Students' Association, St Mary's Place, St Andrews, KY16 9UZ.

Rate

rising to £12.71 in April

Details

The Association

The University of St Andrews Students’ Association sits at the heart of the Campus - recently voted as one of the leading Universities in the UK, ranked first in the UK by the Guardian and Times/Sunday Times and with a reputation to protect. With over 11,000 members and as the primary entertainments venue for students, we provide a range of services and support a thriving scene with over 140 affiliated societies.

Our Catering Operation forms an intrinsic part of the Student Experience and completes the range of services we provide including advice, representation, and entertainments in our four bars. Our offering straddles 2 café sites and a busy kitchen supplying food across our outlets. We also deliver a number of external catering events throughout the year and support the local community out with term time.

Under the overall management of the Catering Manager, you will be a key member of the Catering team. You will be responsible for delivering a high class, value for money offering to our members, University Staff members and the local community.

The Position

CASUAL STAFF – Coffee Shop Assistant – Further Particulars

Hours of work

Variable days evening and weekend shifts, with weekend working essential. Start and finish times variable in line with business demands.

Additional Benefits

Staff discount scheme to local and national services: https://www.st-andrews.ac.uk/hr/employeebenefits/

Cycle to work Scheme and subsidised local bus travel (75% discount)

Salary

£12.21 per hr rising to £12.71 in April

Essential personal qualities:

· Customer service focussed.

· Ability to work well under pressure.

· Attention to detail.

· Reliable.

· Outgoing.

· Flexible to working hours.

Your role

Reporting to our Assistant Catering Manager (ACM) and Supervisor, you will work primarily in a front of house role alongside our Café team. You will be working with student staff, including those at school age as part of a young enthusiastic frontline team. This will involve weekend work and a flexible approach as exact shifts may vary according to the needs of the operation at particular times of year.

Description of Specific Duties

· Cooking and preparation of hot and cold food and beverages for sale direct to the customer.

· Be responsible for Open/close and set up/close up of Rectors or any of our other satellite operations as required.

· Serving customers to the highest standard contributing to Customer Experience.

• Accepting deliveries of goods, checking, signing and ensuring they get stored away properly in fridge, freezer or dry stores.

• Operating the till and taking payments. Maintaining food and drink displays, re-stocking as required and rotating stock.

• Adhering to all Health and Hygiene procedures within the Café operation.

• Cleaning front of house and back of house areas on a daily basis including dishwashing.

• Routine close down and cashing up as required.

• Adherence to Health and Safety procedures are maintained within the catering operation.

• Any other reasonable request in line with the scope of the role.

Person Specification

Attributes Essential Desirable Means of Assessment

Food safety certification

Catering/hospitality qualifications

First Aid qualification

Certificates, application form, CV

Catering/hospitality experience

Cash handling experience

Barista training

CV, application form, interview

Excellent customer service skills

Effective teamwork skills

Able to work with minimal supervisionCV, application form, interview

Essential Criteria – requirements without which a candidate would not be able to undertake the full remit of the role. Applicants who have not clearly demonstrated in their application that they possess the essential requirements will normally be rejected at the short-listing stage.

Desirable Criteria – requirements which would be useful for the candidate to hold. When short listing, these criteria will be considered when more than one applicant meets the essential requirements.

How to apply – please send an up to date copy of your CV to unionhr@st-andrews.ac.uk or use the link on our website and complete and application form: https://www.yourunion.net/about/staff/vacancies/

We are committed to promoting diversity and equality for all and welcome applications from candidates of all backgrounds. We aim to include applicants with disabilities, from BAME backgrounds, and those with diverse sexualities or marginalised gender identities.