Clinical Manager
HARLINGTON HOSPICE ASSOCIATION LIMITED
Primrose Community
Full-time
Listed today
Job title: Clinical Manager Job Description Department/Section IPU, Rehab Team – Primrose Community (8 beds) & 10 longer stay CHC Beds Admission & Discharge Nurse Location: Grade: Reports to: Accountable to: Hours: Terms and Conditions: Role Purpose Michael Sobell House 8A Director of Clinical Services Director of Clinical Services As per contract Contract 37.5 hours per week with flexibility dependent on experience and skills Holiday entitlement: 25 days, plus public bank holidays Notice period: 3 months This is likely to be a full-time role; however, we welcome applications from candidates who may want to work a less traditional working pattern. We have senior team members who work part time, job-share and compressed hours. Fairness with clinical teams will need to be considered in any potential working arrangements. The Clinical Manager will provide inspirational leadership and operational oversight for the Inpatient Unit, ensuring the delivery of safe, high quality, compassionate care. The post holder will act as a clinical expert, supporting patients, families, and the multidisciplinary team while shaping the -long-term- strategic development of inpatient services. This role includes direct line management of: • Senior Nurse – inpatient unit • Admissions & Discharge Nurse • Physiotherapist Lead Senior Nurse – Long stay Unit • New 10 bedded CHC Unit Key Responsibilities The role will manage the contract for Primrose Community Beds (8) 1. Operational & Clinical Leadership • Lead the 24/7 operational management of the IPU, ensuring a Safe, Effective, Caring, Responsive, and Well Led- service. • Provide visible clinical leadership, supporting the nursing team and modelling best practice. • Ensure holistic, person-centred- care that meets the physical, psychological, so- cial, emotional, and spiritual needs of patients and families. • Maintain compliance with CQC standards, hospice policies, and evidence- based- practice. • Patient assessments, care planning, documentation, and risk management. • Ensure effective coordination of care through ward rounds, MDT meetings, and shift handovers. • Manage bed flow, length of stay, and timely discharge planning. • Promote safeguarding awareness and ensure appropriate referrals for MCA, DoLS, and Best Interest processes. • Management of budget for areas within portfolio • Support the Director of Clinical Services with the development of 10 CHC beds. 2. Strategic • Work with the Director of Clinical Services and Medical Director to shape the future vision of inpatient services. • Engage with patients, carers, and local health and social care partners to strengthen the hospice’s role in palliative and end-of-life care. • Contribute to organisational strategy, particularly regarding community and in- patient service integration. • Deputise for the Director of Clinical Services when required. 3. Governance, Quality & Safety • Contribute to clinical governance through policy development, audit, and quality improvement. • Ensure staff participation in governance activities, working groups, and service development projects. • Promote an open reporting culture, ensuring timely investigation and learning from incidents and complaints. • Support the recording, collection and analysis of patient outcomes and service activity data. 4. Workforce Leadership & Development • Lead recruitment, workforce planning, performance management, and staff well- being initiatives. • Manage appraisals, mandatory training, absence, and annual leave. • Support student placements and ensure high q-uality learning environments. • Oversee induction, mentorship, and competency development for staff and vol- unteers. • Foster a culture of reflective practice, continuous learning, and professional growth. 5. Additional Operational Duties • • Act as Tissue Viability and Nutrition Lead, including quarterly meetings. • Manage the Admissions & Discharge Lead and ensure cover arrangements. • Work closely with domestic contractors (completing monthly audits and walka- rounds. • Attend audit and risk assessment meetings, ensuring compliance and up-to-date documentation. • Maintain the risk register for responsible areas. • Strengthen relationships with Primrose bed management. • Participate in the hospice on call rota-. Reporting to Director of Clinical Services Person Specification QUALIFICATIONS Appropriate professional, educational require- ments ESSENTIAL DESIRABLE Registered Adult nurse Post registration qualification in palliative care, geriatrics, oncology or an- other relevant field Degree in relevant area Advanced communication skills (or willingness to undertake) Leadership training Master’s level study (or willingness to work towards) Current NMC registration EXPERIENCE • Senior level- clinical experience in palliative care, geriatrics, oncology, or related field. • Proven leadership and team/service management experience. • Experience leading teams through change. • Workforce development and recruitment experience. • Strong understanding of data recording and reporting. • Experience in audit and quality monitoring. • Delegated budget management. • Experience working with volunteers (desirable). SKILLS & KNOWLEDGE • Quality Improvement methodology. • Knowledge of hospice systems, clinical governance, and relevant legislation. • Expert understanding of end-of-life pathways and person- c-entred care. PERSONAL QUALITIES • Drive, enthusiasm, and resilience. • Ability to work autonomously and collaboratively. • Strong prioritisation and organisational skills. • Excellent communication and relationship building- abilities. • Self-awareness- and adaptability in a changing environment. VALUES & ATTITUDES • Commitment to the vision and values of Harlington Hospice. • Team focused- approach. • Commitment to equality, diversity, and inclusion. • Ability to maintain confidentiality.