JOB DESCRIPTION Client Development Officer Job Title Responsible to Client Development Manager Contract Hours Salary Location Full-time/permanent 35 hours/week £28,932.80 p.a. (£30.090.11 after successful probation) Croydon/Lewisham Organisational Context Quo Vadis Trust (QVT, charity number 1116196) is a specialist housing charity in South East London. We provide a service to adults at risk who are living with mental health needs and who require support with their housing. Quo Vadis Trust provides homes to around 200 hundred adults in South East London. Our range of support both on and off the premises helps each individual residents to maximise their independence. Job Purpose To work as part of an enthusiastic team including students and volunteers to coordinate and deliver a programme of educational and social activities across the boroughs of Lewisham and Croydon. Duties will include the direct provision of group activities and one-to-one activities with clients in the community settings as appropriate, supported by the Client Development Manager and Operations team. This will include the ability to work flexibly to meet service and client need with the expectation of providing weekend and bank holidays cover from time to time. Responsibilities and Accountabilities To work effectively as a member of a team in providing a Client Development program, including psychoeducational, therapeutic, social, occupational and recreational activities To work in partnership with other staff members to support clients in set up and achieve SMART goals, promoting independence and tenancy sustainment To work in partnership with other staff members to support clients in set up and achieve SMART goals, promoting independence and tenancy sustainment To work with members of the team to deliver a programme of activities to encourage engagement, promote enjoyment and alleviate boredom To engage clients in the design and evaluation of the activity programme To facilitate clients’ groups, meetings and one-to-one sessions, planned with the Client Development Manager To risk assess activities To participate in the induction, training and supervision of students and volunteers To monitor clients progress, taking account of their environment and adjust own interventions accordingly, promoting a recovery approach To keep up-to-date records and reports of sessions. PERSON SPECIFICATION Job title Department Client Development Officer All sites Education, Qualifications and Training Essential Desirable Formal qualification in Health & Social Care or Psychology. Evidence of continuing professional and personal development Training or qualification in a discipline directly relevant to mental health work Undertaken accredited peer support worker training Experience Demonstrable experience of working in health/social care/teaching setting Experience of training others in technical/ leisure skills Experience of working independently Experience of report/letter writing and form filling Experience of working with people with mental health needs IT Skills/Abilities Basic IT skills to be able to access online training, emails and the rota Skills/Abilities Detailed knowledge of leisure/creative/technical activities Ability to communicate effectively with a range of professionals and agencies via face-to-face contact, by telephone and in writing An understanding of the needs and difficulties of people who experience mental health needs An understanding of the needs of people from different ethnic and cultural backgrounds Supervisory skills Competency in one or more leisure/creative activities Driving licence and access to own vehicle during working hours Competencies for all employees within Quo Vadis Trust Managing and developing self Service-focussed Clarity of purpose Embracing change and innovation Teamwork Effective communication Efficiency and effectiveness Our commitment to diversity: We are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.