Cleaner

Cleaner

Cleaners are an essential part of our team, and we rely on them to ensure customer facing
areas are cleaned and maintained to ensure our guests have an exceptional visitor
experience.

We are currently recruiting for Casual Cleaners to join our Environmental Services Team.

Salary £12.21 per hour.

What our cleaners do:

•  Clean guest areas and facilities such as the picnic lodges and toilets within the zoo
•  Clean staff areas e.g. Marwell Hall, offices and staff rooms
•  Clear guest refuse and recycling facilities
•  Undertake leaf blowing and jet washing
•  Assist guests visiting the park with any queries
•  Litter picking
•

Identify with and contribute to Marwell Wildlife Brand Values, mission and
charitable objectives.

•  Adhere to health and safety policy and procedures

What other cleaning role allows you to see Rhinos, Tigers, Giraffes and a number of other
animals during your working day!

If you would like to join our unique and vibrant organisation to become a part of the
Marwell Family, please view the full candidate brief below and send a completed
application form to jobs@marwell.org.uk.

Closing Date: Sunday 01 March 2026

Disclaimer: we reserve the right to close a vacancy earlier than the advertised date if
we receive applications that meet the selection criteria. Once a vacancy has closed,
we are unable to consider further applications, so please apply early to avoid
disappointment

23/02/2026

1

Cleaner (Environmental Services Assistant)

Role Profile

Job Title: Cleaner (Environmental Services Assistant)
Hours: Casual, Flexible Hours
Location: Marwell Wildlife
Reports to: Environmental Services Manager

Management: None

Role Purpose and Role Dimensions:
Clean guest areas within the park and undertake the collection of refuse and recycling
from designated areas, in accordance with park regulations. Provide great service to all
Guests in line with Marwell’s brand values.

Key Internal Contacts

•  Environmental Services Manager
•  Environmental Services Colleagues

Key External Contacts
 Marwell Guests

•

The Role

•  Ensure that the guest toilet facilities within the park are maintained in a clean and

tidy condition.

•  Clean guest areas in accordance with departmental standards within the structure

provided.

•  Clear guest refuse and recycling facilities in accordance with departmental daily

schedule prior to opening.

•  Clean bins internally and externally.
•  Liaise with management to ensure compactors and all bin facilities including

sanitary and nappy bins are emptied by contractor.

•  Clean staff facilities in accordance with departmental schedule.
•  Undertake leaf blowing in accordance with departmental schedule.
•  Complete jet washing in accordance with departmental schedule.
•  Ensure stock levels are maintained and reported through departmental procedures.
•  Undertake winter cleaning projects as outlined in departmental schedule.
•  Monitor guest refuse and recycling facilities at regular intervals rectifying any issues

as soon as possible.

•  Report any maintenance issues or faults promptly to the Environmental Services

Team Leader.

•  Assist guests visiting the park with any queries and provide any information they

might require in a professional and friendly manner.

•  Litter picking of all areas in and around the park.
•  Maintain standards within indoor and outdoor picnicking areas.
•  Monitor and implement pest control measures as required.
•  Ensure  all  equipment  under  your  control  is  kept  in  good  working  order,  it  is  well

maintained and ensuring its safe return after use.

Page 2 of 3

•  Undertake  any  other  duty  deemed  reasonable  as  required  by  the  Environmental

•

Services Manager.
Identify with and contribute to Marwell Wildlife Brand Values, mission and
charitable objectives.

•  Adhere to health and safety policy and procedures, identify hazards and undertake

appropriate risk assessments as required.

•  Ensure that all chemicals are used and stored in accordance with COSHH

regulations, using PPE as and when required to do so.

The Candidate
Qualifications & Experience

Essential

•  A full driving licence valid for the UK.
•  Previous cleaning experience.
•  Basic understanding of health and safety requirements

Desirable

•  Previous customer service experience.

Attributes

•  Organisation and time management skills.
•  Friendly and helpful manner.
•  The ability to work in a team.
•  Self-motivation.
•  An understanding of the values and behaviour expected within this role
•  An understanding of how this role supports the delivery of our charitable outputs

Additional

•  Due to the nature of the work, occasional out of hours and anti-social hours may be

required

•  Frequent weekend and bank holiday working is required

Page 3 of 3