CLA Education Caseworker

27,098.00 ~ 30,111.00 GBP annually

Location Davidson Building Swan Street Gateshead Tyne & Wear NE8 1BG United Kingdom

This job ends on 19 January 2026

About the role

Are you ready to make a real impact for children, young people, and families? Join our CLA Education team and help people understand their rights, tackle barriers, and fight for fair outcomes.

In this role, you’ll:

What you'll be doing

• Provide expert advice and support through our national CLA telephone service
• Help clients navigate SEN decisions, EHCPs and tribunal processes
• Deliver high‑quality casework that truly changes lives
• Spot emerging issues and help us influence system‑wide change
• Work with a passionate, values‑driven team committed to justice and equality

We’ll give you full training in education law, legal aid processes, tribunal work and our internal systems — so you’re set up to succeed.

What we’re looking for

• Recent experience delivering advice to clients
• A structured, methodical approach to casework
• Strong communication skills — especially conveying complex information clearly
• A passion for fairness, inclusion, and empowering those who need it most

Knowledge of SEN law or legal aid is a bonus, but not essential — we’ll help you grow.

What you need to know

• Hours are negotiable

• The services operates between 9.00am to 6.00pm and cover will be arranged

  on a rota basis.

CLA Education Caseworker.pdf