Citadel Hastings Support Worker – Homelessness Prevention
Citadel Hastings Support Worker – Homelessness Prevention
HASTINGS
Location: Homeworking with regular travel and working from community locations across Hastings and St. Leonard’s
Time commitment: 35 hours per week
Term: Fixed term until March 2027
Salary: £30,015 per annum
Closing Date: 28/04/2026
Citadel Hastings Support Worker JD
Housing Justice – Application form 2026
The Citadel Project
Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to settle into a home, make their tenancy a success and feel part of a welcoming and supportive community.
Since 2020 we have grown to support people experiencing homelessness in communities across Wales and England, including in Hastings, Bristol, South-East and North-East London.
Citadel works through matching those in need to a fully trained and inducted support worker or Volunteer Befriender, who then offers the practical and emotional support the individual requires to sustain their tenancy, and prevent the revolving door of homelessness.
Our support revolves around ‘what matters most’ to the individual in support, ensuring support is personalised and tailored to the individual’s needs. Our referrals primarily come from the local authority and community agencies working with vulnerable individuals.
This is an exciting opportunity for a confident, proactive and problem-solving person, who is passionate about the role of community in ending homelessness, to join a thriving team.
The Opportunity
Working alongside the Senior Citadel Coordinator and volunteers, the Citadel Support Worker will provide high quality, short term, intensive support to individuals accessing the service. This may be in tandem with our Citadel Volunteers or until the individuals are ready to ‘step-down’ to volunteer led support.
The role focuses on support delivery, advocacy and multi-agency working. The Support Worker will work alongside individuals to deliver and review individual support plans, advocate for access to appropriate services, and address practical and systemic barriers to resettlement and tenancy sustainment.
You will need to be confident in working directly with vulnerable adults, those individuals with more complex needs and committed to trauma-informed, empowering and collaborative practice. A key aim is to enable those we support to build the skills and knowledge to manage independently in the future.
The successful applicant will work as part of a friendly remote team of Housing Justice staff across Wales and England and will be fully integrated within the Citadel Hastings community of volunteers and individuals in support.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
Community Connectors (Citadel) Coordinator
Home working with regular travel across London, including to the Vauxhall office.
Location:Home working with regular travel across London, including to the Vauxhall office.
Time commitment: 35 hours per week
Term: Fixed-term, Maternity Cover (until 30 September 2026)
Salary: £39,354 per annum
Community Connectors Coordinator Job Description
Housing Justice – Application form 2026
The Citadel Project
Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Community Connectors is the Citadel project for North East London.
Since 2020 Citadel has grown to support people experiencing homelessness across Swansea, Neath Port Talbot, Wrexham, Newport, Hastings, Bristol, South-East and North-East London, along with previous projects in Sheffield and Cornwall. This is an exciting opportunity for a confident, proactive person, who is passionate about the role of community in ending homelessness, to support us to grow Citadel support in London.
Housing Justice Community Connectors Coordinators work with people who’ve experienced or are at risk of homelessness, as they prepare to move into settled accommodation. Individuals are referred for social or practical support to settle into their home and/or sustain their tenancy.
Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, identifying their needs and providing personalised support and opportunities to connect that go beyond the practical resources needed to sustain a home: helping that person (re)discover meaningful occupation, a sense of belonging, and the things that matter to them.
The Opportunity
The successful candidate will be responsible for developing our north east London project as part of a team of three Coordinators, continuing and growing the support we offer and relationships we’ve built. The focus of the role is volunteer management and support coordination: specifically the recruitment, training, support and supervision of volunteers; and overseeing the support volunteers offer – including maintaining direct support relationships with individuals we support, picking up casework as required and coordinating with other support agencies.
We are looking for an outgoing, confident and skilled communicator, comfortable with building relationships, including for support, influencing people, and with public speaking. The successful applicant will feel confident to speak to people from a wide range of backgrounds and will proactively seek out opportunities to build partnerships and promote the projects.
The postholder will effectively deliver and manage the project through:
- recruiting, supporting and supervising volunteers
- coordinating the support of people we’re working with
- proactively developing beneficial partnerships to support the project.
The successful applicant will work as part of a friendly remote team of Housing Justice staff across Wales and England.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
Faith and Communities Engagement Officer
Home working / Westminster
Location: Home working with regular travel across Westminster to faith and community venues in the borough
Time commitment: 35 hours p/w
Term: Fixed-term (until September 2027)
Reports to: Executive Director
Salary: £40,535 per annum
Westminster Faith and Community Engagement Officer Job Description
Housing Justice – Application form 2026
About Housing Justice
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
As an Equal Opportunity Employer, we welcome applications from all sections of the community, and we recognise that personal experience of homelessness can make a very valuable contribution to our services.
The Opportunity
The Faith and Communities Engagement Officer role is designed to enhance and strengthen the infrastructure of homelessness services across Westminster by mobilising and supporting faith and community-based initiatives and groups. The intention is to facilitate effective partnerships with statutory and voluntary sector services and promote sustainable, community-led responses to homelessness and rough sleeping.
The focus of this role is engagement and development. It requires a skilled communicator who can understand, represent and partner with organisations with a disparate range of views including: faith and community organisations such as ‘night shelters’ and ‘day centres’, on-the-street food groups i.e. ‘soup-runs’, statutory or commissioned services e.g. hostels or tenancy sustainment, Mosques, Synagogues, Churches or other religious groups, local and statutory authorities, local businesses and residents.
We are looking for someone with a depth of knowledge and experience of the faith and community homelessness sector (existing connections within Westminster would be a benefit). The successful applicant will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote and develop the existing work of the homelessness sector in Westminster.
The first step for successful applicants will be to build on the work of partners to map the existing faith and community sector within the borough. As part of this work the postholder will engage with these partners, attending and convening meetings and forums, to understand what provision exists, identify gaps, and seek opportunities to improve local homelessness pathways into support.
The postholder will develop a suite of options to develop partnerships, address gaps, overcome challenges and improve partnership within the borough, backed by funding for a modest number of micro-grants to organisations on the ground.
The successful applicant will be based out in the community in Westminster most days of the week, working as part of a friendly remote team of Housing Justice staff who work across London (and the wider team dispersed across England and Wales). You will also be able to access the Housing Justice Office in Vauxhall. There is an expectation that you may need to join in-person meetings or events related to your role which require travel outside of London or an overnight stay on rare occasions (approximately twice per year).
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
How to apply: Find out more and apply here.
Citadel London Manager
London, Greater London (Hybrid)
Location:London, Greater London (Hybrid)
Time commitment: 35 hours p/w
Term: Fixed-term (until September 2027)
Reports to: Head of Citadel
Salary:£44,203 per year
Closing Date: 15 April 2026
Citadel London Manager Job Description
Housing Justice – Application form 2026
About Housing Justice
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
As an Equal Opportunity Employer, we welcome applications from all sections of the community, and we recognise that personal experience of homelessness can make a very valuable contribution to our services.
Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.
The Opportunity
The successful candidate will provide supportive line management to six Coordinators working in North-East and South-East London. They will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
How to apply: Find out more and apply here.
Finance Trustee Job Advert
Finance Trustee (x2)
Location: Hybrid – London (The Foundry, SE1 5RR) and online
Time commitment: 6–12 days per year
Term: 4 years (renewable up to 12 years)
Remuneration: Voluntary role (reasonable travel expenses reimbursed)
Closing Date: 12 April 2026
About Housing Justice
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs.
Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The Opportunity
We are seeking two new Finance Trustees to join our friendly and supportive Board of Trustees. This is an exciting opportunity to play a key role in strengthening our governance, supporting our ambitious work, and ensuring Housing Justice can continue to deliver high-quality services and advocacy for people experiencing homelessness.
We are particularly keen to hear from applicants with charity finance expertise (for example, as a finance director, accountant, treasurer or senior finance professional) who can bring insight and guidance to our Finance Subcommittee and wider Board.
Why join us?
- Be part of a charity that truly lives its valuesof compassion, courage and collaboration.
- Contribute to work that makes a tangible difference to the lives of people experiencing homelessness.
- Join a welcoming and inclusive Board, where your skills and perspectives will be valued.
- We are committed to making trustee roles accessible to people from all backgrounds, and will do our best to meet accessibility needs.
Role Details
- Reports to:Chair of the Board
- Location:Hybrid – Board meetings are a mix of online and in-person (at The Foundry, London, SE1 5RR)
- Time commitment:6–12 days per year, including:
- 4 Board meetings (2 hours each)
- 1 Board away day (6 hours)
- 4 Finance Subcommittee meetings (2 hours each)
- Training, preparation, occasional events, and supporting the organisation as capacity allows
- Term:4 years, with the option to renew up to a maximum of 12 years
- Remuneration:This is a voluntary position, but reasonable travel expenses will be reimbursed
Working With Us
About Us
Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong.
We are a friendly organisation and we value kindness, collaboration, and respect. We put a strong emphasis on wellbeing—both for the people we help and the people who help them.
Our work is channelled through five main initiatives that aim to tackle homelessness in various different ways at a grassroots level. These are:
Citadel: we help people experiencing homelessness to find and sustain a home by using trained volunteers to identify each individual’s specific needs and address them together. This could include connecting them with their local community, helping them to seek meaningful employment, accessing a sport or a new hobby, or helping individuals to access the health or financial services they need.
The Winter Night Shelter Network: we help over 100 churches to respond to homelessness in their local area by supporting them to set up and operate a winter night shelter for individuals who would otherwise be rough sleeping.
Migrant Homelessness Projects: Accommodation and Support for Refugees and those facing destitution
Faith in Affordable Housing: we work with churches of all denominations to release surplus land and redundant buildings for the creation of new truly affordable housing.
Company Benefits
– 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
– After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
– We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
– Training and Development, including access to courses, upskilling, and progression plans
– If the role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
– We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
– We offer a cycle-to-work scheme.
– Eligibility to register with Blue Light Discount Card
Winter Night Shelter Jobs Board
Find work in the homelessness sector in London and England here