Children’s Services Coordinator
Reports to: Operations Manager
Salary: £18,200 (pro rata to hours £14 per hour)
Hours: Part time 25 hours a week (flexibility required)
Job Purpose
The Children’s Services Coordinator plays a key role in making Honeypot Scotland’s services happen.
Working closely with the Operations Manager, you will coordinate the planning and organisation of respite breaks, wellbeing programmes, and outreach services, ensuring everything runs smoothly from start to finish.
You’ll manage referrals, logistics, and communication, helping to create safe, positive experiences for the children and families we support. This role sits at the centre of the service, bringing together people, information, and processes to enable consistent, high-quality delivery.
Key Responsibilities
1. Service Coordination & Delivery
Coordinate the day-to-day planning and organisation of respite breaks, wellbeing programmes, and outreach services
• Manage referrals, bookings, and allocations, ensuring each child is placed appropriately
Liaise with families and referrers to confirm arrangements and key information
• Prepare and share all required documentation, including consent forms and pre-break information
Plan transport logistics, including routes and timings
Respond to changes or challenges to keep services running smoothly
2. Data Management & Reporting
• Maintain accurate, secure, and up-to-date service records using digital systems
Ensure all information is managed in line with safeguarding, GDPR, and organisational requirements
Take ownership of data accuracy and consistency
• Collate feedback and service data to support learning and improvement
• Produce reports to support operational planning and oversight
3. Stakeholder & Family Engagement
Be a consistent and reliable point of contact for families, referrers, and partners
• Build positive, professional relationships and communicate clearly and sensitively
• Support families through the referral and onboarding process
Help ensure every interaction reflects a welcoming and supportive experience
4. Operational & Site Support
Support the preparation of the site so it is ready, welcoming, and well organised
• Maintain office systems, resources, and materials needed for delivery
• Coordinate routine communications, mailings, and feedback processes
Support visits from families, partners, and supporters
5. Health, Safety & Compliance
• Support safeguarding, health & safety, and risk management processes
• Maintain clear and accurate records for incidents and compliance activity
• Assist with monitoring key systems such as vehicles, equipment, and first aid
Ensure processes are followed consistently and safely
6. Team & Service Support
• Work closely with the Operations Manager and delivery teams to support services
• Provide practical and administrative support to colleagues
Contribute to team meetings and continuous improvement
Step in to support colleagues where needed
Person Specification
Essential
• Experience in administration or coordination (ideally within children’s services or similar)
Strong organisational skills and ability to manage competing priorities
Excellent attention to detail
• Confident communicator with strong relationship-building skills
Strong IT skills, including Microsoft Office and databases
Ability to work independently and adapt to change
Understanding of confidentiality, safeguarding, and data protection
• Own Transport (Full driving licence or license appropriate to form of vehicle)
Desirable
Experience in a charity, education, or care setting
Knowledge of safeguarding and child protection
Experience coordinating services or logistics
Full driving licence
Additional Information
Enhanced DBS required
Flexibility including occasional evenings/weekends
Ability to travel independently is essential
Please complete and submit the application form on our website