Centre Co-ordinator

Job Description

Job Title

Salary

Centre Co-ordinator*

£24,500 per annum

Hours of work

35 hours per week (full time)

Contract

Location

Fixed term contract until September 2026 (possible
extension dependent on funding)
Cambridge

Responsible to

Centre Manager

* We require the post holder to be female - Genuine Occupational Requirement (GOR),
Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act
(2010) applies.

  This post is subject to an Enhanced Disclosure and Barring Service (DBS) check
  There may be occasional evening and weekend work

Main purpose of the post

This role is needed to support the work of the developing Cambridge Rape Crisis Centre
team by ensuring the smooth running of the charity’s office, administration support and
fundraising support.

It is a varied role that covers a range of support duties but there are two primary focuses of
the role, which are:

1.  To ensure effective office administration and support for CRCC and its services.
2.  Supporting members of the public to fundraise for CRCC and support the charity’s

fundraising volunteers to develop and deliver a programme of community fundraising
activities and events.

To give an idea of our priorities for this role, we envisage the post holder’s time over a
working week to be split as: 3 days office administration and support and 2 days fundraising
support.

It is essential that the post holder has excellent office administrator skills but, whilst
fundraising skills are desirable, we are able to offer training to develop the fundraising-
related skills needed for the role.

Main duties and responsibilities

 Office administration

  Be the first point of contact for CRCC, including written enquiries, emails and telephone
enquiries. Ensuring all enquiries are allocated to the appropriate member of staff.

Centre Co-ordinator – Jan 2026

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  Ensuring the smoothly running of the CRCC office.
  Assist the Centre Manager in the management of all CRCC premises; liaising with

landlords, overseeing maintenance and co-ordinating equipment purchase, hire and
maintenance.

  Ensure effective administration of staff team meetings and training.
  Work with the Centre Manager in supporting all IT and telecoms requirements of the

organisation.

  Manage stock and oversee the purchasing of everyday office supplies.
  Work with the Centre Manager to provide inductions to new staff members on office

policies, IT and equipment.

  Support the Centre Manager in the delivery and maintenance of efficient operational

systems across the charity.

Training and events support

  Assist in processing enquiries and bookings for CRCC trainings and events, as required.
  Be the first point of contact for any training and volunteer recruitment enquiries,

responsible for sending follow-up emails, confirmation emails.

  Managing the monitoring and evaluation related to CRCC training and events.
  Work together with and assist the other staff in training and event planning.
  Support in the preparation of equipment, refreshments and resource packs for events

and training.

Finance administration

  To manage payments processed through CRCC’s bank account and ensure up-to-date

records are kept of account signatories.

  To process monthly invoices, expense claims and general payments.
  To adhere to and manage manual and computerised information and filing systems on

CRCC’s finances.

Director, Management Team and Board of Trustees support

  Provide administrative support to the Director, Management Team and Board of

Trustees, as and when needed.

Third party fundraising

  Act as the main point of contact for individuals wishing to undertake charitable events

and fundraising for CRCC.

  Provide fundraising knowledge and support to those raising funds for the charity.
  Ensure supporters receive appropriate thanks and acknowledgement for their efforts in

a timely manner.

  Motivate others to plan and manage their own fundraising activities and/or take part in

CRCC’s fundraising events.

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Volunteer co-ordination

  To co-ordinate CRCC’s Volunteer Fundraising Group and support them in developing
and delivering a programme of community fundraising events and activities, ensuring
all events and activities are well planned, risk assessed, marketed and supported.

  Organise and administrate the monthly Volunteer Fundraising Group meetings.
  Ensure all fundraising volunteers are supported, feel a valued part of the charity and
their events/activities are all carried out in line with fundraising legislations and best
practice.

  Produce and maintain a handbook for the fundraising volunteers and ensure all

volunteers receive an induction to the charity and any training required to fulfil their
voluntary role to the best of their ability.

  Act as a link between CRCC and the volunteers, ensuring there are kept up-to-date with

the news and developments at the charity.

Community fundraising

  Ensure all donor records on the Fundraising CRM database (Donorfy) are kept up to
date and in line with data protection and information governance requirements.

  Represent and speak on behalf of the charity at fundraising events.


Initiate and develop positive relationships with a wide range of local community groups
and organisations with the aim of securing long term support.

  Assist the Centre Manager to develop and implement the fundraising strategic plan.
  Contribute to CRCC’s online presence via its website and social media.

General

  To adhere to all CRCC’s organisational policies and procedures.
  To participate in regular supervision in accordance with good practice guidelines and

CRCC policy.

  To participate in an annual appraisal process.
  To attend any relevant training and CDP opportunities, as and when available.
  Undertake any other reasonable duties consistent with this role as requested by and

agreed with the Centre Manager or Director.

  Provide temporary cover for other staff in cases such as annual leave and sickness.

No job description can cover every issue which may arise within the post at various times,
and the post holder is expected to carry out other duties from time to time which are
broadly consistent with those in this document.

(January 2026)

Please return completed application form and equalities monitoring form to
Clare Baker, Centre Manager, at clare@cambridgerapecrisis.org.uk

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Centre Co-ordinator Person Specification

Short-listing and subsequent selection for this post will be determined by the extent to
which you meet the requirements detailed in this person specification. You should try to
demonstrate on the application form the extent to which you satisfy each of the points of
this specification.

Essential

Desirable

Assessed by

Experience

  Experience of working with and

  Experience of using

Application and
Interview

(previous/current
work, paid or
voluntary, and any
other experience)

Skills and abilities

a good understanding of
administrative systems.
  Experience of operating and
maintaining accurate and
detailed systems for record
keeping.

databases.

  Experience of working with
third party fundraisers
and/or volunteers and/or
similar.

  Experience of community

  Experience of organising events

fundraising.

and/or meetings.

  Experience of giving

  Experience of administrative

and office management work.

presentations and/or public
speaking.

  Experience of responding to
enquiries from a range of
individuals and/or groups.

  Experience of excellent
supporter stewardship
and/or customer services.

Application and
Interview

  Familiarity with Donorfy or
other fundraising CRM
database and/or with
Ouickbooks or other
accounting software.

  Full driving license and

ability to travel using own
vehicle.

  Excellent organisational and
administrative skills including
working with numbers, record
keeping, minute taking and
data entry/management, with
great attention to detail.

  Excellent written and verbal

skills with the ability to adapt to
suit different audiences.

  Be a strong team player and

liaise effectively with
colleagues, including senior
staff and trustees.

  Ability to build relationships

with a wide range of people in
a professional setting.

  Ability to manage and prioritise
own workload amid conflicting
demands and to tight
deadlines.

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Essential

Desirable

Assessed by

Skills and abilities
(cont…)

Knowledge and
understanding

Values and attitudes

  Ability to use initiative to
improve systems and
processes.

  Strong IT skills including

internet, video conferencing
and email, including
competence with MS365.

  Professional telephone manner
and ability to empathise with
and be confident in dealing
with those who might be
experiencing a difficult time.

  Understanding and knowledge
of the nature of sexual violence
and its effects on survivors.

  Good knowledge of data

protection regulations, clear
boundaries around confidential
working practices and a
commitment to confidentiality
and safety of self and others.

  A willingness to participate in
training and professional
development.

  Willingness to travel to/from
fundraising-related events.

  Clear boundaries around

confidential working practices.

  Commitment to delivering a

quality service.

  Commitment to confidentiality

and safety of self and others.

  Commitment to equal
opportunities and anti-
oppressive practice.

  Commitment to upholding the
values, policies and procedures
of Cambridge Rape Crisis
Centre.

  Knowledge of the charity

sector and good
governance.

Application and
Interview

Application and
Interview

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