Casual Retail Assistant
Casual Retail Assistant
- Location:The Prince of Wales Hospice
- Earnings:£12.25 to £12.25
Casual Retail Assistant
Salary: £23,950 (FTE), £12.25 per hour
Hours: Bank (flexible, as and when required)
Location: The Prince of Wales Hospice Retail Shops within The 5 Towns Area
Our retail shops play a vital role in raising funds to support the care provided by The Prince of Wales Hospice. We are looking for enthusiastic and customer focused individuals to join us as Casual Retail Shop Assistants to join our bank of casual workers. This is a varied, hands-on role where you will help maximise shop income, while delivering excellent customer service and supporting our local community.
About the Role
Working alongside the Shop Manager, you will help ensure the smooth and effective running of the shop. Duties will include:
Operating the till and following correct cash handling procedures
Delivering excellent customer service at all times
Promoting Gift Aid and encouraging donations
Sorting and preparing donated goods for sale, including some heavy lifting
Ensuring merchandise is attractively displayed to optimise sales
Maintaining high standards of housekeeping and presentation
Adhering to safe working practices and all Hospice policies
You will work either on the shop floor or in the stock room, helping to ensure the shop remains safe, welcoming and well stocked.
About You
To be successful in this role, you will:
Have retail experience and strong customer service and communication skills
Be able to merchandise stock effectively and handle donations
Be friendly, flexible, and able to work independently
Be willing to work across multiple locations local to the Hospice
Be confident supporting and training volunteers, where appropriate
Share the values of and be committed to supporting the work of the Hospice.
This bank role offers flexibility and hours to suit your availability.
Successful candidates will be added to our ‘bank’ list of workers. As such you will not be an employee of the Hospice but from time to time we may call upon you to work for us to provide cover. Inclusion on our ‘bank’ list does not affect your right to work elsewhere and to be listed on other casual work lists without hindrance. Any offer of work is made purely at the discretion of the Hospice, and the Hospice is under no obligation to offer further work in the future.
For more information or to arrange an informal chat about the role, please contact Sarah Lowden, Deputy Retail Operations Manager:
📧 slowden@pwh.org.uk
Closing date: Sunday 15th March 2026 at 11:59pm