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Casual Food & Beverage Assistant, All Amgueddfa Cymru Sites

NATIONAL MUSEUM OF WALES
All Amgueddfa Cymru Sites
Full-time
Listed 2 weeks ago
  • Vacancy Type
  • Pool
  • Category
  • Catering
    (Catering)
  • Salary Range
  • Grade B: £13.12 p/h
  • Hours
  • Variable
  • Welsh Language Level Requirement
  • Desirable
  • Job Summary

  • As our Food & Beverage Assistant you will work as part of the F&B team, responsible for providing guests with food & beverage across the outlets/premises.


    This will include both the delivery of the daily F&B offer in our cafes/canteens etc., and in delivery of catering for commercial hire events (sandwich lunches, buffets, canape receptions, Gala dinners etc.)

    You will be responsible for delivering consistently high standards of both food and beverage and customer service.

    You will be responsible for ensuring compliance with all food safety, allergen, and health and safety processes, policies and procedures, completing all training and paperwork as required.

    This role is part of the Food & Beverage team and is line managed by the Food & Beverage Supervisor team.

    Key Responsibilities
    Providing guests with a consistently high-quality food and beverage offer
    Delivery of consistently excellent standards of customer service
    Preparing, producing and serving a range of food and beverage, and assisting in the service of functions and events at the designated premises as required
    Undertaking baking and/or cooking duties in line with the Food & Beverage Supervisor’s requirements, accurately following recipes provided
    Assisting guests with queries and requests
    Completion of allocated tasks in line with departmental processes and procedures, as directed by the Food & Beverage Supervisor
    Adherence to all relevant legislation and regulation at all times, including food safety and health and safety. This to include the completion of all required food safety paperwork
    Ensuring correct standards of food preparation, handling and storage are maintained, conforming to all current legislation
    By maintaining, at all times, the standard of cleanliness within the F&B outlet(s) in accordance with Amgueddfa Cymru’s hygiene regulations and by maintaining hygiene records as required
    Maximising sales opportunities through upselling and promotion, and achieving KPI targets
    Cash handling, till use, cashing up
    Embracing our visitor experience ethos
    Becoming an ambassador for the brand and Museum, by delivering the very best customer experience and standards of service for our customers
    Being focused on achieving all targets, as part of the Enterprises team
    Advising the Food & Beverage Supervisor of food and beverage stock levels on a regular basis

    The above job description is intended to be an outline of the duties and responsibilities for this role. This is not exhaustive, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role.

  • Job Profile
  • Job Profile document