Casual Catering Assistant

RECRUITMENT PACK
Casual Catering Assistant

CONTENTS

About Live Borders

A message from our CEO

The Role

Packages and Benefits

Key Responsibilities

Knowledge and Experience

Next Steps

ABOUT LIVE BORDERS

Live Borders is a forward-looking charitable trust at the heart of the
Scottish Borders, delivering active, creative, heritage, life-long learning
and community services that make a real difference to people’s lives.

We exist to help communities thrive - physically, creatively and socially.
Every day, our teams support people to be active, curious and
connected, whether that’s through sport and fitness, libraries and
learning, arts and heritage, museums, events or community
programmes.

Since our establishment in 2016, Live Borders has brought together
sport, leisure, culture and learning services into one organisation with a
shared purpose: to improve wellbeing, reduce inequality and strengthen
communities across one of Scotland’s most distinctive regions.

A PLACE-BASED ORGANISATION DELIVERING SOCIAL IMPACT

The Scottish Borders is a unique place - rural, diverse and deeply connected
to its communities. Live Borders reflects that. We deliver services across
towns, villages and rural communities, reaching people of all ages and
backgrounds.

Each year, we support more than a million visits to our sport and leisure
facilities and hundreds of thousands of visits to our cultural venues and
services. But our ambition goes beyond numbers. We want to ensure that
what we offer is relevant, inclusive and responsive to the changing needs of
the communities we serve.

We reinvest every penny we generate back into services and communities,
ensuring public value and social impact sits at the heart of everything we do.

A TIME OF OPPORTUNITY AND CHANGE

Live Borders is on an exciting journey. With new leadership and a clear focus
on impact, we are strengthening how we engage with communities, partners
and stakeholders, and how we tell our story.

This is a place for people who want to make a difference - who are motivated
by purpose, but also excited by change, improvement and innovation.

A MESSAGE FROM OUR CHIEF EXECUTIVE

Thank you for your interest in joining Live Borders.

Live Borders plays a vital role in the life of the Scottish Borders. Every day,
our teams support people to be active, creative, curious and connected,
through active living, creativity, culture and heritage, learning and community
services. The impact of this work is felt across our communities, and it matters
deeply.

We are a values-led organisation with a strong sense of purpose, and we are
also one that is evolving, responding to the changing needs of our
communities, the challenges facing the public and third sectors, and the
opportunities ahead of us. This is a moment to be ambitious, thoughtful and
bold about how we deliver our services and how we engage with the people
we serve.

Everyone who works at Live Borders plays a part in our success. We are
looking for people who care about people and place, who bring ideas,
enthusiasm and commitment, and who want to do work that makes a positive
difference. Whether your role is frontline, operational, specialist or strategic,
you will be supported to contribute, grow and do your best work.

At Live Borders, we value openness, inclusion and teamwork. We believe that
empowered people deliver the best services, and we are committed to
creating an environment where our teams can grow, develop and do their best
work.

If you are motivated by purpose, excited by change and keen to be part of an
organisation rooted in community and impact, I encourage you to consider
joining us.

I look forward to welcoming you to Live Borders.

Catriona McAllister
Chief Executive
Live Borders

THE ROLE

Hours:

Casual/AD HOC

Location:

Teviotdale Leisure Centre

Salary:

Grade 1 £12.60 - £13.07

(£24,308.97 - £25,215.74)

Free membership at our Gyms & Swimming Pools

Free entry to our Attractions (e.g. The Great Tapestry of Scotland, The
Jim Clark Motorsport Museum)

For free entry to our Attractions and free membership to our Gyms
and Swimming Pools you will need to show your most current payslip
for any hours worked

 PACKAGES & BENEFITS

KEY RESPONSIBILITIES

Job purpose:
To provide excellent customer service to customers of the café at Teviotdale
Leisure Centre and assist in preparation and delivery of the menu.

Catering Assistant

•  Serve customers by taking and processing orders and delivering food

and beverage to tables where required.

•  Cash handling and processing card payments
•  Managing a number of tables at any one time to ensure that all
customers are attended to as required during their entire visit
•  Assist in the kitchen with both planned food preparation and with

assembling customer orders as required

•  Be able to work in the kitchen and execute the menu.
•  Ensure food hygiene and health and safety standards are maintained at

all times

•  Prepare barista coffee to a high standard
•  As appropriate, use customer feedback to work with the Shift Supervisor

to refine and redesign our service and food offer

•  Comply with, and ensure compliance with, all Live Borders policies and

procedures

•  As an employee, you must take reasonable care for the health and
safety of yourself, other employees, and anyone else who may be
affected by your work activities.   Employees shall work in accordance
with policies, procedures, information, instructions and / or training
received.

•  This job description is indicative of the nature and level of responsibility

associated with the job. It is not exhaustive and there may be a
requirement to undertake such other duties as may be required to meet
the needs of the Service or Live Borders

OTHER DETAILS

•  Undertake any other reasonable duties which may be requested by Live

Borders

•  Requirement to work out with normal hours (evenings/weekends):

Occasional, by arrangement

KNOWLEDGE & EXPERIENCE

EDUCATION
Essential

Assessed  Desirable

Assessed

A/I

Elementary Food Hygiene
Certificate
A reasonable level of general
education or relevant
experience
First Aid training

A/I

A/l

A/l

EXPERIENCE

Essential

Assessed  Desirable

Experience of working as a
chef/ cook

Experience of working with the general
public

Working as part of a team

Experience of working front of house in
catering

A/ I

A/ l

A/ l

Basic food preparation in a commercial
setting

A/ I

Assessed

A/ I

SKILLS AND KNOWLEDGE

Essential

Assessed  Desirable

Assessed

Excellent communication skills

A/ I

Barista coffee making skills

A/ I/ T

Ability to work unsupervised and as
part of a team

I/ R

Excellent customer service skills

I/ R

To work flexibly to changing routines

I/ R

Excellent personal hygiene

I/ R

Self-motivation

I/ R

KEY

A – Application

I – Interview

R– Reference

T – Test

NEXT STEPS

If you would like more information or an informal chat about the role, please
contact Colin Robinson on crobinson@liveborders.org.uk

If you would like to apply for this post, head to
https://liveborders.bamboohr.com/careers

Hours:

Casual/ AD HOC

Location:

Teviotdale Leisure Centre

Salary:

Grade 1 £12.60 - £13.07

(£24,308.97 - £25,215.74)

Closing Date:

27th February 2026

xx

The selection process can include different forms of assessment along with
a formal interview. You will be advised of this if your application is
successful.

If you have a disability and need assistance in completing your application
form, please contact our people team recruitment@liveborders.org.uk to
discuss your needs.

We look forward to receiving your completed application.