Casework Coordinator - Cydlynydd Achosion

Do you want to make a real difference in the lives of refugees and asylum seekers across the UK? 

Are you passionate about supporting people in crisis? Do you thrive in a fast-paced, caring environment? As a

• Providing advice and advocacy on welfare, housing, health and asylum support.
  
• Coordinating emergency provisions like hardship payments, hygiene packs and hot meals.
  
• Supporting and managing volunteers to deliver high-quality casework services.
  
• Building relationships with external partners to ensure holistic support for service users.

• Experience delivering casework to vulnerable clients, ideally within refugee or asylum contexts.
  
• Strong communication skills, including working with interpreters and diverse communities.
  
• The ability to manage volunteers and work collaboratively in a high-pressure environment.
  
• Knowledge of asylum seekers’ rights and entitlements, and how to advocate effectively.

Interested? The closing date for applications is 23.59 on Thursday 12th March 2026. Interviews commencing shortly after this date.

In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Lleoliad: Abertawe, Cymru (Hybrid)

Cyflog: £26,489 i £28,826 y flwyddyn

Oriau: 35 yr wythnos

Contract: Tymor Penodol (12 mis)

Beth fydd diwrnod ym mywyd Cydlynydd Gwaith Achos yn ei olygu?

• Darparu cyngor ac eiriolaeth ar les, tai, iechyd a chefnogaeth lloches.
• Cydlynu darpariaethau brys fel taliadau caledi, pecynnau hylendid a phrydau twym.
• Cefnogi a rheoli gwirfoddolwyr i ddarparu gwasanaethau gwaith achos o ansawdd uchel.
• Adeiladu perthnasoedd â phartneriaid allanol i sicrhau cefnogaeth holistaidd i ddefnyddwyr gwasanaeth.
  

• Profiad o ddarparu gwaith achos i gleientiaid bregus, yn ddelfrydol mewn cyd-destunau ffoaduriaid neu loches.
• Sgiliau cyfathrebu cryf, gan gynnwys gweithio gyda chyfieithwyr a chymunedau amrywiol.
• Y gallu i reoli gwirfoddolwyr a gweithio’n gydweithredol mewn amgylchedd pwysedd uchel.
• Gwybodaeth am hawliau ceiswyr lloches, a sut i eiriol yn effeithiol.

• Gweithio hyblyg:Gweithio o bell a hybrid, amser hyblyg, oriau cywasgedig, a rhannu swydd.
• Gwyliau: 36 diwrnod o wyliau blynyddol (gan gynnwys gwyliau banc) + opsiwn i brynu 5 diwrnod ychwanegol.
• Cynllun pensiwn:Hyd at 6% pensiwn cyfrannol.
• Dysgu a Datblygu:Amrywiaeth o gyfleoedd gyrfa a dysgu.
• Gostyngiadau:Cerdyn Gostyngiadau Blue Light, Tickets For Good a phlatfform buddion gweithwyr.
• Cefnogaeth Llesiant:Cefnogaeth gan gymheiriaid, CiC (EAP) a’r Ap Headspace.
• Cycle2Work:Beic ar les drwy’r cynllun.

Rydym yn falch o fod yn rhan o gynllun Disability Confident ar gyfer rolau yn y DU. Fel rhan o’ch cais, bydd gennych yr opsiwn i wneud cais o dan y cynllun.

Yn Y Groes Goch Brydeinig, rydym yn gwerthfawrogi amrywiaeth ac yn cynnal amgylchedd cynhwysol i bob aelod o staff a gwirfoddolwyr. Rydym yn cefnogi ein timau i ddod â’u gwir hunain i’r gwaith, yn rhydd rhag gwahaniaethu. Cyflawnir hyn drwy gofnodi a chefnogaeth gan ein rhwydweithiau mewnol: Cydraddoldeb Hil ac Ethnig (REEN), LGBT+, Lles ac Anabledd (DAWN), Rhywedd, Gofalwyr, a’r Rhwydwaith Staff Ifanc.

Gyda’n gilydd, ni yw ymatebwyr brys y byd.

Yn Y Groes Goch Brydeinig, rydym yn gwerthfawrogi amrywiaeth ac yn cynnal amgylchedd cynhwysol i bob aelod o staff a gwirfoddolwyr. Rydym yn cefnogi ein timau i ddod â’u gwir hunain i’r gwaith, yn rhydd rhag gwahaniaethu. Cyflawnir hyn drwy gofnodi a chefnogaeth gan ein rhwydweithiau mewnol: Cydraddoldeb Hil ac Ethnig (REEN), LGBT+, Lles ac Anabledd (DAWN), Rhywedd, Gofalwyr, a’r Rhwydwaith Staff Ifanc.

Gyda’n gilydd, ni yw ymatebwyr brys y byd.