Birmingham Forward Steps is a citywide service delivered collaboratively by Birmingham Community Healthcare Trust working alongside Barnardo's, and other voluntary organisations, operated across 10 districts for children and their parents/ carers from shortly before birth up to the age of five. The service, commissioned by is designed to provide all families of pre-school children with accessible, community-based services in their own homes, GP surgeries, children's centres and a number of other community venues such as places of worship or libraries, with extra help available to those that need it.
We are seeking to recruit a part time worker - 29 hours per week – Business Support Assistant for our Fox Hollies Children's Centre/Yardley Family Hub in Birmingham.
Please note that this is a locality based role, and on site presence will be required. It will not be possible to undertake this role on a virtual/remote basis.
It is essential that you have:
Education/Knowledge
- Well-developed numeracy and literacy skills at a level which will enable post holder to perform moderately difficult calculations and produce reports.
Experience
- Proven substantialoffice experience.
- Proven substantialexperience of using IT packages including word processing, spread sheets, databases, Windows applications.
- Experience of dealing with members of the public and other agencies.
Main duties & responsibilities include:
- Undertaking daily, weekly and monthly health and safety checks
- Required to be a certified First Aider and Fire Marshall
- Taking minutes at line group meetings and at other meetings as required
- Maintaining systems and data entry
- Welcoming all visitors and ensuring the smooth delivery of the Family Hub reception area
You must be:
- Able to welcome visitors and support with any enquiries
- Able to maintain strict confidentiality and work within data protection guidelines.
- Able to work effectively as a member of a team.
- Able to communicate effectively with staff, young people and visitors.
- Able to prioritise own workload and meet tight deadlines.
This role will require you to travel independently across the District therefore you must be flexible and adaptable, particularly in relation to working hours and location.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Should you require any further information regarding this role, please email Charlotte Spall, Recruiting Manager: charlotte.spall@barnardos.org.uk
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
values
People & Culture
Workplace Offer: What it means for you
- The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
- Service related sick pay from day 1
- Cycle2work scheme
- Interest free season ticket loans
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
- Reference number:23153
- Job Title:Business Support Assistant
- Location:Birmingham
- Locality:Yardley
- Contract type:Permanent
- Hours:29
- Salary:£25,354 - £25,391 (FTE)
- Closing Date:26 June 2026
- Interview Date:To be confirmed