Business Solutions Lead
Flexible Benefits
Excellent Pension Scheme
Flexible Working
Salary £62,000
Location Hybrid
This is a Permanent, Full Time vacancy that will close in 14 days at 09:00 BST.
The vacancy
Job type: Permanent full-time
Location: Banbury, London, Cardiff, or Belfast – you will be contractually based in the office nearest to you with hybrid working.
Hybrid working: You will be able to work from home and come into the office to collaborate with your team(s) when required. We have flexible core hours, and we don’t believe in a culture of presenteeism. We will discuss what is important to you during the recruitment process.
Salary & Benefits: £62,000 + 10% pension, 25 days annual leave + bank holidays, 35-hour working week, up to 13 flexi-days, private medical insurance, life assurance, and much more!
Closing date: 22 July 2026 at 09:00 BST. WRAP reserves the right to close this role early in the event of a large volume of applications.
Who are we?
WRAP is a global environmental action NGO transforming food, packaging, textiles and resource use systems in pursuit of circular living.
WRAP are the people who do. We convene. We evidence. We solve. We deliver.
For over 25 years, WRAP has innovated to meet the problems of the day.
We prevent waste and pollution to save money, improve living standards and protect natural habitats. We reduce greenhouse gas emissions and water stress to strengthen resilience and help meet environmental goals. We improve resource use to increase productivity and growth.
Across the world, we bring more than 1,000 businesses together with governments and civil society to tackle environmental challenges that require the collective action of many.
Join us at WRAP and you'll drive important change to embed circular living in every boardroom and in every home.
The role
Technology, data and business processes are central to WRAP's ability to deliver impact at scale. As we continue to evolve our operating model and embrace new ways of working, we are creating a new lead role that will shape how we enable our people, programmes and partnerships to succeed.
As Business Solutions Lead, you will lead the development and delivery of WRAP's technology operations and business solutions capability. This is a broad and influential role, accountable for the performance and security of our technology services, the optimisation of business processes, and the successful delivery of technology-enabled change across the organisation.
You will provide leadership across IT operations, cyber security, business process improvement and digital transformation, ensuring our systems, services and ways of working are reliable, secure, scalable and aligned to organisational priorities. You will work closely with stakeholders across WRAP to identify opportunities for improvement, develop the roadmap for technology and process initiatives, and ensure solutions deliver measurable value.
This role requires someone who can operate comfortably between strategy and delivery. One day you may be shaping the technology roadmap with stakeholders, the next, you may be strengthening cyber resilience or supporting the successful implementation of a new organisational solution.
What are we looking for?
You will bring:
- Technology leadership and operational excellence:You understand how to create reliable, high-quality services and can balance operational performance with long-term strategic priorities.
- Business improvement and solution delivery:You can lead the discovery, design and implementation of solutions that deliver measurable benefits.
- Strategic thinking and innovation:You can connect technology capabilities with organisational objectives, evaluate emerging technologies and identify opportunities to drive innovation, efficiency and continuous improvement.
- Stakeholder engagement and influence:You can bring people together around a shared vision, challenge constructively and translate complex technical concepts into practical business outcomes.
- People leadership:You create high-performing, collaborative teams and foster a culture of accountability, continuous improvement and customer focus. You are passionate about developing people and helping teams succeed.
If you are excited by the opportunity to shape a new capability, strengthen WRAP's technology and cyber security foundations, and deliver technology-enabled change that helps maximise our impact, we would love to hear from you.
About WRAP
WRAP is a climate action NGO working around the globe to tackle the causes of the climate crisis and give the planet a sustainable future. Our vision is a thriving world in which climate change is no longer a problem.
At WRAP we believe that our natural resources shouldn’t be wasted. And that everything we use should be re-used and recycled. Our mission is to make the world a more sustainable place. We bring people together, we act on the facts, and we drive change.
Our core purpose is to help tackle climate change and protect our planet by changing the way things are produced, consumed and disposed of.
If you join us at WRAP – and we think you should – you'll help us by tackling sustainable product design, reducing waste, encouraging re-use or advocating recycling across the food and drink, plastic packaging, clothing and textiles and the collections and recycling sectors.
You can help us all to do better.
Ready to lead the way to circular living?
If you think you have what it takes but your experience looks different to what is advertised, please still apply. We welcome applications from everyone regardless of your age, race, gender, neurodiversity, ability, beliefs, sexuality, or personal preferences.
We want to help you be your best, so please contact us if you require any assistance or adjustments during the recruitment process.
Find out more about life at WRAP .
Our benefits
Our culture
Outcome and impact focussed
Global and diverse
Commercial and responsive to opportunities
Agile and creative, we take calculated risks and are open to change
Bold in our approach
Clearly accountable, proactively taking responsibility
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