Training Qualifications UK - Business and Management Services Internal Quality Assurer

• posted on
• Posted Yesterday

• job requisition id
• R7662

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

Permanent Full-time

Location: Remote (with travel for assessments) 

Reports to: EPA Quality Manager

Salary: £33,000 - £35,000

Line management responsibilities: No

​ ​Closing Date: 07/03/2026

Application Instructions: 

Please apply directly to Training Qualifications UK – Job Openings 

Applications submitted to AQA will be referred back to the sender

For any queries relating to this role, please contact the Training Qualifications UK directly on the following email address: recruitment@tquk.org

Overview ​ ​

The Apprenticeship Internal Quality Assurer (IQA) plays a pivotal role in ensuring the integrity, consistency, and compliance of apprenticeship assessment. This position requires an experienced professional with a deep understanding of assessment methodology and sector practice, who can balance impartiality with support and development for assessors. ​

​

​The successful candidate will:  ​

• Lead and manage internal quality assurance processes.
• Coach and support assessors to strengthen delivery standards.
• Ensure compliance with assessment plans, Ofqual conditions, and TQUK policies.
• Represent TQUK in standardisation, moderation, and stakeholder engagement forums.

​

​This is a field-based role requiring flexibility, professionalism, and a willingness to travel.

​​

Key Responsibilities

​ ​

 Assessor Support & Development   ​

• Provide coaching, mentoring, and structured feedback to assessors.
• Lead standardisation and moderation sessions to ensure consistent practice.
• Contribute to assessor guidance materials, exemplars, and training resources.

​

Quality Assurance & Compliance  ​

• Sample assessments using a risk-based approach, focusing on high-priority areas.
• Ensure assessment judgements are fair, reliable, and aligned with assessment plans.
• Support preparation for and response to EQA visits.
• Escalate concerns relating to malpractice or non-compliance.

​

Training & Resource Development   ​

• Design and deliver training workshops, webinars, and resources in response to QA findings.
• Collaborate with Product and Quality Managers to maintain up-to-date, compliant resources.

​

Stakeholder Engagement   ​

• Build effective relationships with assessors and internal teams.
• Act as an authoritative voice in cases of dispute or discrepancy.
• Represent the IQA function in cross-departmental projects and meetings.

​

Professional Standards & Development  ​

• Maintain current knowledge of apprenticeship standards, sector updates, and regulatory frameworks.
• Demonstrate integrity, impartiality, and a commitment to CPD.
• Share best practice examples and contribute to continuous improvement initiatives.

​

Essential Standards   ​

• Business Administrator Level 3
• Customer Services Level 2 – 3
• Management Levels 3 – 5

​

​

Key Requirements ​

​

Qualifications   ​

• Assessor qualification (D32/D33, A1, TAQA, or equivalent).
• Internal Quality Assurance qualification (D34, V1, or equivalent).
• Functional Skills Level 2 (English and Maths).
• Qualifications in Leadership & Management

​

Experience   ​

• Recent experience in Business and Management practice.
• Minimum 2 years’ competence-based interviewing experience within the last 5 years.
• Proven assessment and QA experience, including sampling and feedback.

​

Knowledge & Skills   ​

• Understanding of safeguarding, duty of care, EDI, and regulatory frameworks.
• Excellent written/verbal communication and report-writing skills.
• Confident in stakeholder engagement and presenting professional judgement.
• Strong organisational skills, with the ability to work independently and to deadlines.
• Commitment to ongoing CPD.

​

Personal Attributes   ​

• Solution-focused with a “can do” approach.
• Professional, approachable, and collaborative.
• Passionate about education and learner outcomes.
• Adaptable and willing to travel.

  

Key Characteristics ​ ​

Here are just a few of the essential softer skills you will need to successfully join our team:

• Be confident and ambitious with a ‘can do, will do’ attitude.

• Be willing to learn.

• Be motivated, enthusiastic and able to work on your own initiative.

• Be able to have fun.

• Work well with others, including taking part in the buddy system and helping new starters.

• Remain positive and resilient while engaging in quality reviews and feedback processes.

• Cover business-critical projects during staff annual leave and absences.

• Be proactive and always thinking a step ahead.

• Take ownership of a task and see it through to completion.

• Be able to keep an eye on the ‘bigger picture’ and appreciate where your role fits into the business.

For further requirements of the role, please refer to the person specification. 
 

Key Benefits ​ ​

• Training, Qualifications & Apprenticeships. It’s what we do!
• Company sick pay upon completion of probation.
• 25 days annual leave plus 8 days Bank Holiday (33 in total).
• Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
• An extra day off to celebrate your birthday.
• Annual Loyalty Bonus.
• Annual salary review.
• Bupa healthcare benefits.
• Employee Assistance Programme (EAP)
• NEST pension.
• Cycle-to-work scheme.
• A positive and supportive working environment.
• Comprehensive onboarding.
• A workplace that supports a healthy work/life balance.

Recruitment Agencies

We have a preferred supplier list (PSL) in place.

Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Full Job Description

Summary

opportunities@aqa.org.uk

Similar Jobs (5)

• posted on
• Posted 7 Days Ago

• posted on
• Posted 6 Days Ago