Business Analyst

We are looking for a Business Analyst to join Ansvar in our Melbourne office. Competitive salary, excellent benefits and hybrid working.

Working hours: 37.5 hours per week, Monday to Friday

Duration: Permanent 

Location: Melbourne

Job Ref: REQ204832

About the role

Ansvar Australia, proudly part of the Benefact Group, is a purpose-led organisation supporting organisations that protect people and communities. We are entering an exciting period of growth and change, and are focused on building strong leadership, capability and culture.

Reporting to the General Manager, Strategy and Change, the Business Analyst (BA) will work across Ansvar's material change initiatives, programs and projects, as well as support continuous improvement activities across the business. You'll be responsible for defining business problems, gathering and documenting requirements, and working with stakeholders to ensure delivered solutions meet business needs.

This is a hands-on BA role in a business going through a genuine transformation. You'll work closely with Project Managers, Project Sponsors, and Business Owners of key Ansvar projects, as well as a cross-section of business users and technology teams, to turn complex problems into clear requirements and practical solutions.

Why join us?

We are embracing significant organisational change and need innovative thinkers and change makers who want to shape the future, not just be part of it.

Your Voice Matters: Work directly with decision-makers who champion fresh ideas and where you can make a genuine impact.

Diverse Opportunities: As a nimble, dynamic organisation, you’ll gain exposure to challenging projects and cross-functional skills.

Meaningful Work: From our Community Education Programme to protecting heritage buildings and partnering with faith-based and community organisations, your work will make a tangible difference.

Be part of a collaborative, inclusive, and ambitious culture committed to making a difference and working towards a more sustainable future. Ranked amongst Australia's Top 40 Best Workplaces to Give Back in 2024, we offer fantastic career and development opportunities, with all of our profits going to charity and good causes.

What you'll be doing

• Work closely with business users to understand and define requirements, simplifying technical information so it is clearly understood by stakeholders.

• Perform process and systems analysis, model and document business processes (as is and to be), identifying opportunities for improvement across Ansvar's change portfolio.

• Identify issues, risks and benefits of existing and proposed solutions, outlining business impacts and supporting decision-making.

• Develop and document detailed requirements for preferred solutions, including non-functional requirements such as performance, security and scalability.

• Support projects through structured stakeholder management, including resolution of competing priorities, transparent communication and change control.

What you'll need to have

• At least 5 years' experience working as a Business Analyst, with experience in the insurance or financial services industry preferred.

• A practical understanding of general insurance, including commercial insurance principles, policies, reinsurance and claims.

• Strong analytical and problem-solving skills with the ability to translate complex business problems into clear, documented requirements.

• Excellent communication and stakeholder management skills, with the ability to engage across all levels of the business.

• Proficiency with Microsoft Office and JIRA. Experience with application configuration, interface and rules engines is an advantage.

What we offer

• A competitive salary - let's discuss it

• Flexible, Hybrid working in modern CBD offices

• Generous industry performance bonuses

• Generous annual leave plus birthday, well-being, paid parental, volunteering & more

• Tailored professional development programs

• Recognised as the Best Australian Workplace for Fathers (2025)

• Good Company Award Winner (2025)

Hear from the hiring manager

“We're enhancing a Strategy and Change function that will drive how Ansvar evolves over the coming years, and this Business Analyst role is central to making that work. You'll be embedded across our most important programs & projects, working with people across the business to clearly define problems and ensure we land the right solutions. If you want to be part of shaping a purpose-led business during a genuinely exciting period of growth, we'd love to hear from you."

About us

At Ansvar Insurance, we are transforming the way we operate. As specialists in the Care, Community, Faith, Education, and Heritage sectors, we are modernising our business while staying true to our purpose - protecting those who serve others.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.

• Company
• Ansvar Australia
• Role
• Strategy
• Locations
• Melbourne
• Remote status
• Hybrid
• Employment type
• Permanent - Full Time