Business Analyst

Holiday Trading Scheme

Health Cash Plan

Free Blue Light Card

Salary £30,475 - £37,720 per annum (depending on experience)

Location Based at Whitehall, Bristol with some home working opportunities

Hours 35 hours per week

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 14 days at 23:59 GMT.

The Vacancy

We’re looking for an inquisitive, collaborative, and forward‑thinking Digital Services Business Analyst to help shape the future of our systems, processes, and digital transformation journey at Brunelcare. 

This is an opportunity to influence how we deliver our care, housing and community services by making sure our systems are effective, well‑designed, and genuinely improve the experience of colleagues and customers.

If you're passionate about driving meaningful change, simplifying complex processes, and ensuring technology truly works for people — this is your chance to be part of something more. 

About the role 

As a key member of the Digital Services team, you will work alongside the Systems & Reporting Lead to ensure our systems and processes are well‑documented, efficient, and fit for purpose. You’ll play an integral role in planning, shaping, and delivering digital change across the organisation.

You will also:

• Map, analyse, and improve business processes to improve efficiency and effectiveness.

• Ensure that process documentation is reviewed and updated regularly.

• Support the Systems & Reporting lead in the design of processes for new systems and change initiatives.

• Lead on collection and analysis of requirements for system upgrades & implementations. Then use these to develop business cases and recommendations that align with organisational goals and demonstrate clear value.

• Build & maintain strong relationships with stakeholders across the organisation

• Facilitate discussions to assess customer needs, identify improvement opportunities, and lead the implementation and evaluation of changes.

• Support or lead system and process implementation projects, ensuring timelines, deliverables, and communications are well managed.

• Maintain a structured log of systems, costs, and version history.

About you 

You will be a curious problem‑solver with a passion for improving processes and helping organisations get the best from their systems. You’ll be comfortable navigating complex environments, engaging stakeholders, and translating needs into clear, actionable solutions.

Your proactive and resilient approach paired with a high technical aptitude will mean your confident in communicating with both technical and non‑technical audiences. Alongside this you will need:

• A minimum of 3 years’ experience in Business Analysis or similar roles.

• Experience delivering business analysis across digital or organisational change projects.

• Strong understanding of business operations and digital transformation.

It’s not essential but it would be great if you also have experience with:

• Data analysis or reporting

• Process automation tools (e.g., Power Automate)

• Ability to use AI to improve workflows

• Housing or Care sector knowledge

• Business Analysis or Project Management qualifications

Job Benefits 

• Flexible Working - The opportunity to work from home up to 3 days a week

• Equivalent to 25 days of paid annual leave (in addition to bank holidays), increasing to the equivalent of 28 after 5 years’ service (pro-rata)

• Pension Scheme

• Annual achievement review with the opportunity for pay progression

• Blue Light Card discount service, offering online and high street discounts

• Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available

• Colleague Voice Representatives, enabling you to have your say

• Cycle to Work Scheme

• Company Sick Pay – Linked to length of service

• £200 refer a friend bonus

• Plus the below ….

Please note this advert may close early if sufficient applications are received, so please apply at your earliest convenience. Interviews are expected to be held w/c 23rd February

Brunelcare is committed to equity, equality, diversity and inclusion, and this is embedded in our strategy and supported through our policies and processes. We welcome the opportunity to make reasonable adjustments where this would support you to make an application

Benefits

Established in 1941, Brunelcare is an award-winning Bristol based charity providing high-quality housing, care, and support for older people in the South West.

Today, across Bristol, South Gloucestershire, and Somerset, Brunelcare works to support people to remain as independent as possible, for as long as possible.

The extensive range of our services means that people can stay with us however their needs may change.

We are also widely recognised for our expertise and excellence in caring for people living with dementia, and for supporting their families.

As a charity, we do not pay dividends to shareholders, and any profit we make is reinvested back into the services we provide.

About Brunelcare

Brunelcare is an award-winning Bristol-based charity providing high-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.

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Published

21 hours ago

Closing

in 14 days

{Expiry}