Head Office
Bookings Administrator
Bookings Administrator
Wolverhampton Hospital | Bookings Administrator | Fixed Term 12 Month Contract | Full Time |
£25,038 per annum
37.5 hours per week
Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
As a Bookings Administrator, you will be responsible for effectively and efficiently processing booking forms and administering calls and emails whilst prioritising patient experience and delivering clear communication.
As a Booking Administrator, you will:
• Process booking forms received by e-mail. Obtaining relevant information from the patient, Consultant or Medical Secretary.
• Making/receiving phone calls to patients
• Establishing stakeholder relationships including consultants and colleagues
• Contributing and supporting the patient pathway, including booking pre-assessment appointments
• Manage patient queries to support their journey through the hospital.
• Dispatch communications (emails, letters) to relevant parties to ensure appointments are processed effectively and efficiently and within agreed specified timescales.
Helping you feel good.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
Cycle to Work Scheme
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.