Boathouse Community Manager

We are looking for an experienced and enthusiastic Community Manager to join our Leisure team at Enable! This is a great opportunity to play a key role in supporting the smooth running and growth of Barn Elms Boathouse, with a particular focus on membership administration, junior racing squad support, fundraising, and community engagement.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Boathouse Operations Manager

Based: Barn Elms Boathouse

Salary: £31573.08 (Full-time Equivalent)

Contract: Fixed Term Contract (Maternity Leave Cover) until 28th February 2027

Work Arrangement: 30 hours per week, On-Site

DBS: Enhanced

Role Overview: 

The Leisure Team are passionate about benefitting the local community through sports and leisure activities. We are experts in our service and pride ourselves on our customer experience and inclusivity through affordable or complementary programmes reaching those that need it the most. The leisure team want to enrich all lives within Wandsworth leading on the needs of the community, delivering programmes that reach out to local places and people, removing barriers and increasing access to activity.   

The Community Manager will act as a central administrative and coordination point, the role helps reduce operational pressure on coaches while ensuring members, athletes, and families are well supported and informed. A key focus of this role during the maternity cover period is supporting fundraising and securing external funding to benefit the long-term sustainability of the boathouse.

Main Duties/Responsibilities:  

• Manage adult and squad membership administration, ensuring all rowers are correctly registered, onboarded, and recorded, with memberships and payments monitored and followed up as required.
• Oversee Direct Debit and payment processes for adult members, including monitoring rejected payments and liaising with members to resolve issues in a timely manner.
• Coordinate and manage invoicing for junior squad race fees, including tracking attendance, calculating charges, issuing invoices, and responding to parent or guardian queries.
• Support the planning and delivery of fundraising activities in collaboration with the Operations Manager, including event coordination, volunteer support, communications, and follow-up.
• Research and support applications for external funding and grants, maintaining appropriate records and reporting, particularly during the maternity cover period.
• Communicate clearly and consistently with stakeholders including coaches, parents, volunteers, schools, and partners.
• Assist the Operations Manager when needed on Service Level Agreements and Boat Hire
• Organise and manage Barn Elms kit distribution, including running the kit window twice per year and maintaining relevant records.
• Maintain accurate and up-to-date squad membership and database records, ensuring required documentation is received, and data is consistent in coordination with Racing Squad Coaches.
• Support community outreach and development initiatives, including engagement with schools and community groups, rowing taster sessions, and recruitment activities.
• Provide strategic and administrative support to racing squad programmes, including coordination of communications, race-day logistics, and administrative tasks to reduce coaching workload.
• Act as a central administrative point of contact for racing squad lead coaches and assist with coaching delivery where required.
• Work with your line manager to identify your own support needs and undertake continual personal and professional development.
• To comply with Enable’s Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding.
• To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients.
• To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination.
• Ensure data is kept securely in line with data protection law and Enable LC’s procedures.
• To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns.
• To carry out any other reasonable duties and responsibilities that contribute to the overall function of the team, appropriate with the grading of the post.
• Assist with any duties, events or activities hosted by Enable.

Skills and Experience:  

• Experience working with Rowing Clubs/ Rowing Coaches preferred
• BR level 2 coaching qualification & power boat licence (Desired not required)

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on hr@enablelc.org

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.