Bereavement Support Facilitator

Vacancy type

Paid Vacancy

Function

Family Wellbeing & Outreach Services

Location

Hospice - Sully

Salary

£23,067.20 to £28,079.20 (FTE £28,834 to £35,099) during probation and £24,336 to £29,624 (FTE £30,420 to £37,030) post probation

Contract type

Permanent

Contract hours

Part time

Weekly hours

30 hours

Closing Date

20/04/2026

Ref No

1058

Tŷ Hafan is a beautiful children’s hospice located on the picturesque Vale of Glamorgan coastline. Covering South, East and West Wales, Tŷ Hafan offer a newly refurbished working environment set within idyllic grounds just a short distance from the metropolitan area of Cardiff.

We have a fantastic opportunity for a Bereavement Support Facilitator to join our friendly, dedicated team at Tŷ Hafan. This is a part time role of 30 hours per week, with a requirement to work flexibility over weekends and evenings. The role is based at the Hospice but requires travel across South Wales to meet the needs of the service.

About the role

Due to expansions in our offer of services, we are looking for a passionate and driven candidate to join our family support team and expand our existing bereavement support services.

The Bereavement Support Facilitator will play a key role in delivering compassionate, holistic support to families experiencing anticipatory grief and bereavement. You’ll assess individual needs, facilitate theory-informed therapeutic groups, and coordinate a range of bereavement support activities across the hospice and community settings. From organising meaningful memorial events to ensuring equitable access to support and maintaining therapeutically focused online content, you’ll help families feel heard, supported, and connected at every stage of their bereavement journey.

Hours for the role are 30 hours over 4 days. Applicants will be required to work flexibly, weekend and evenings will be required to accommodate service.

About you

• Qualified with a NVQ Level 3 (or equivalent) in a relevant area, and training in adult bereavement support.
• You can work flexibly, with a full driving licence and willingness to travel across Wales.
• A personable and approachable individual that is confident working in emotionally challenging situations.
• Experienced in planning and facilitating therapeutic or bereavement‑focused groups and events.
• Adaptable communication skills to suit different audiences and can read both verbal and non-verbal cues.
• Knowledge of grief and bereavement theory and how to use this to form therapeutic groups.
• Strong organisational and assessment skills, with the ability to work independently across different settings.
• Confident in using Office 365, databases, and social media in a professional context.

About us

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families across Wales face fear, exhaustion and uncertainty as they care for a child whose life will be short. We believe no-one should face this alone, and we are committed to walking alongside families through life, death and beyond.

We are experts in caring for children with life-shortening conditions. Our services support families in the hospice, in community settings, local hospitals and in the family home. We understand that every child and family is unique, and that caring for a child with complex needs can be incredibly demanding. Our aim is simple: to ensure no family faces their child’s short life alone.

Our colleagues, volunteers and supporters play an essential part in delivering this mission. Every role contributes to the lifeline we provide.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.

Why Join Us?

Working for Tŷ Hafan means being part of a passionate, supportive and skilled team that makes a genuine difference. The benefits of working for Tŷ Hafan include:

• 30 days’ annual leave plus Bank Holidays.
• The ability to continue with your NHS pension or to enter a Group Personal Pension Scheme with an employer contribution of 5%.
• Life assurance (death in service benefit).
• Wellbeing support and clinical supervision, available both on site and via external providers.
• Employee Assistance Program (EAP), which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health specialists.
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Investment in you and your professional development, including dedicated time for training.
• Cycle to work scheme.
• Discounted gym membership and shopping discounts.
• Subsidised meals, freshly prepared daily by our catering team.
• Free, secure onsite parking.

If you have the passion and drive and think you have what it takes to enrich the lives of the children and families using our services, then we would love to hear from you.

More information can be found in the attached job description and person specification.

How to Apply

To apply, click on the link or contact the hospice for an informal chat about this rewarding role, please contact Anna Bowyer, Bereavement Services Lead on anna.bowyer@tyhafan.org or call to discuss on 02920532200.

Successful applicants must be UK residents and will be subject to an enhanced DBS (Disclosure and Barring Service) check and two satisfactory references.

Tips for candidates

It is helpful to reference the relevant criteria number next to each evidenced point, as all applications and interviews will be assessed against the person specification within the job description (see Candidate Pack for guidance).

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

We understand that candidates may choose to use AI tools to assist with their application or interview preparation. However, it is crucial that all submissions and responses reflect your own experiences, skills, and achievements. This ensures authenticity and fairness throughout the recruitment process. Please note that if it becomes clear that AI has been used in a way that does not align with this guidance, your application may be withdrawn and the recruitment process ended.

Our Commitment to Inclusion

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from underrepresented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know. Additional information can be found in the attached Support for Neurodiverse Applicants guide.

Please note we may close the vacancy earlier should sufficient applications be received.

Closing date: 20th April 2026

Interview date: 1 st May 2026