STRATHCARRON HOSPICE

Bank Domestic Assistants

Hours - As and When Required Permanent

Salary: £13.15p per hour

Reference No: 2609744

About the Role

We are looking for Domestic Assistants to join the team of bank domestics in maintaining a safe, healthy and clean environment in the homely surroundings of Strathcarron Hospice.

Shifts will be offered on an ‘as and when required’ basis to cover various shift patterns between Monday to Sunday. We require applicants to be flexible in the days and hours they can work.

What We’re Looking For

You should have excellent team working skills, and a working knowledge of food hygiene, infection control and safe moving and handling.

Duties will include carrying out daily, weekly and periodic cleaning duties and will involve providing a meal and beverage service to patients.

Previous domestic experience is preferred. Training and supervision will be an integral part of the post holder’s development.

The post is subject to a check by the Protecting Vulnerable Group Scheme.

All new employees will be subject to a probationary period of 6 months, during which performance and suitability for the role will be assessed.

We are an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds, including the LGBTQ+ community, and ensure fair treatment throughout our recruitment process. Our Equal Opportunities and EDI Policy is available on request.

How to Apply

Application forms only will be accepted for this post.

Forms are available:

On our website: www.strathcarronhospice.net

By contacting the HR Team on 01324 826222

Or by emailing fv.schr@nhs.scot

Informal enquiries to Janet Johnston, Facilities Co-ordinator Tel: 01324 826222 or email Janet.johnston1@nhs.scot

Closing Date: Application Forms should be returned by Sunday 14th June 2026 to the HR Department via e-mail: fv.schr@nhs.scot

About Us

For nearly 45 year’s Strathcarron Hospice has provided free of charge services supporting people in our local community to live with their life limiting illness and make the most of every day, and when the time comes, to die well.

We want to understand what is important to enable people to achieve their goals. With good symptom control and support, we can enable people to think and talk about what matters most, appreciate the significance of their life and help them to make the most of the valuable time they have left.

We are an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds, and ensure fair treatment throughout our recruitment process. Our Equal Opportunities and EDI Policy is available on request.

Our Strategy

Our Strategy is not just a road map for the future of Strathcarron Hospice; it is a plan and commitment to continuous improvement of people, services and solutions. We will adapt with purpose to ensure that the excellence of our care continues to inspire, attract, support and meet the growing needs of our communities.

Our Values

Benefits of working for Strathcarron Hospice

Pension – We are part of the Local Government Pension Scheme, where both parties contribute towards the pension with the Hospice contributing 20.1% a month. The pension scheme provides a death in service benefit.

Free Parking – The Hospice has free on-site car parking.

Learning, teaching and development opportunities – we encourage all employees to learn and develop within their roles. We have an onsite Education department and also support study leave for external opportunities.

JOB DESCRIPTION

1. JOB DETAILS

Job Title: Bank Domestic Assistant

Department: All Areas

2. JOB PURPOSE

As part of the Domestic team the job holder has responsibility to support the Domestic Supervisor in providing a safe, clean and pleasant environment for patients, visitors and staff within the hospice. Also responsible for ensuring that all patients have the best possible dining experience during their time at Strathcarron.

3. DIMENSIONS

To clean all clinical and non-clinical areas.

To serve food and beverages to approximately 24 in-patients

□ To set up for functions on a daily basis where food/beverage is provided for hospice visitors/students.

4. ROLE OF DEPARTMENT/ORGANISATIONAL POSITION

ROLE OF DEPARTMENT -

To clean all areas to pre-defined standards in accordance with hospice policies and procedures.

Reducing the risk of health care acquired infection

To provide prepared food to patients in accordance with legislative guidelines.

ORGANISATIONAL POSITION

5. KEY DUTIES/RESPONSIBILITIES

Ensure adequate supplies available to carry out job

Communicate directly with patients and families

Liaise with nursing staff about patients’ feeding needs

Ensure compliance to appropriate regulations and good practice in the preparation and presentation of food.

Maintain cleanliness in the kitchen area

Adopt best hygiene practice and document all necessary recordings in keeping with hospice guidelines

Use all equipment safely and responsibly, reporting faults promptly when they occur

Work effectively with volunteers

Report accidents in accordance with hospice procedures

Report own illness in accordance with hospice procedure

Work in accordance with moving and handling guidance

6. SYSTEMS AND EQUIPMENT

Specialised: Cleaning Equipment

Generic: Dish Washing Machines Records of work

7. ASSIGNMENT AND REVIEW OF WORK

Work under the direction of Domestic Supervisor

Work is reviewed daily

8. DECISIONS AND JUDGEMENTS

Organise daily work

Respond to specific unplanned requests

9. MOST CHALLENGING PART OF JOB

Frequent exposure to highly unpleasant working conditions cleaning toilets and exposure to body fluids.

10. COMMUNICATIONS AND WORKING RELATIONSHIPS

Internal:

Routine job related information to and from colleagues

Discussing daily issues with patients

External:

Provide and receive information regarding deliveries/orders

Communicate with relatives/visitors re emotional and sensitive issues, which requires discretion and understanding

11. PHYSICAL / MENTAL / EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical demands – Frequent use of scrubbing machines. Manual dexterity when using kitchen equipment Transport of hot/cold foods for short distances Standing for long periods Hanging curtains

Mental demands – Frequent spells of concentration for Serving patients meals/refreshments to patients with frequently changing needs Predictable work with varying degrees of pressure/urgency.

Emotional demands – Continual exposure to patients who are dying

Environmental Noise of machinery Demands Heat

12. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

Introduction to Food Hygiene Course (REHIS)

Knowledge of safe working procedures, practices and equipment use

Working knowledge of Infection control, Moving & Handling guidance and COSHH

STRATHCARRON HOSPICE

Location: Strathcarron Hospice.

Salary Scale: £13.15p per hour.

Hours: As and when required.

Duration: Permanent.

Pension: This post is superannuable under The Falkirk Council Local Government Superannuation Scheme and your remuneration will be subject to deduction unless you choose to opt out of the scheme.

Right to work in the UK:

Strathcarron Hospice has an obligation to ensure it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK for all prospective employees, regardless of nationality or job category

Pre-employment Health Assessment: No appointment can be confirmed until a satisfactory medical examination has been undergone.

Protecting Vulnerable Groups Scheme

(if applicable): From 28th February 2011 the Scottish Government introduced a new membership scheme to replace and improve upon current disclosure arrangements for people who work with vulnerable groups. If the duties of this post involve regulated work with children and young people and/or protected adults, the successful candidate will require to be a member of the PVG Scheme and consent to Strathcarron Hospice obtaining a Scheme Record or a Scheme Record Update, if they are already a member of the Scheme. More information of the PVG Scheme can be found at www.disclosurescotland.co.uk

Police Act Disclosure Check (if applicable): (if applicable):

If the duties of this post require the declaration and validation of criminal convictions, the successful candidate will be required to complete a standard or enhanced Police Act Disclosure Scotland check prior to any offer of appointment being made. In the event of employment, any failure to disclose such convictions could result in the withdrawal of any offer, disciplinary action or dismissal by Strathcarron Hospice.

Confidentiality: In the course of your duties you may have access to confidential information concerning patients or staff. Unauthorized disclosure or removal of information may lead to consideration of disciplinary action.

Equality in Employment:

Strathcarron Hospice fully supports the principle of equality in employment and opposes all forms of unlawful and / or unfair discrimination which cannot be shown to be justified. Strathcarron Hospice is committed to ensuring equality of treatment for both present and potential employees.

No Smoking Policy:

In line with Strathcarron Hospice’s No Smoking policy, Strathcarron Hospice is a smoke free environment. This means that smoking will not be permitted by staff anywhere within the Hospice premises including residences and grounds

Health & Safety:

All employees have a responsibility for their own health & safety and the health & safety of others who may be affected by what they do. Employees also have a duty to co-operate with their employer by following Strathcarron Hospice policies and procedures and safe systems of work; by using equipment safely and by bringing any shortcomings in health and safety arrangements to the attention of their employer. Where something is provided in the interests of health & safety employees must not interfere or misuse it. All employees have a legal responsibility to report any shortcomings in terms of this in their area. Managers and supervisors have a responsibility for monitoring health & safety arrangements and ensuring staff are following policies and procedures and safe systems of work.

Partnership Agreement:

Contributing to the development of partnership working by: supporting Strathcarron Hospice in delivering its goals and objectives; supporting continuous improvement in own performance and the performance of the department, directorate and Strathcarron Hospice; attending training, development and other activities aimed at improving own skills and for the benefit of the organisation and patient care.

Completed application forms should be returned to:

HR Department
Strathcarron Hospice
Randolph Hill
Denny
FK6 5HJ

Or email fv.schr@nhs.scot

Closing date: Sunday 14th June Ref No: 2605744