Bank Carer Support Worker

Job reference:000281

Salary:£13.79 per hour

Closing date:27/03/2026

Department:Care

Location:Surrey and Borders

Hours Per Week:0

Town Name:Not specified

Job Description

Job Details

Job title: Bank Carer Support Worker

Responsible to: Service Manager

Location: Surrey and Borders

Hours: Bank CSW – Zero hours Worker Agreement (no guaranteed hours)

Salary:

• Weekdays: £13.79 per hour

Mileage Rate: 45p per business mile

Main Aims of the Post

• To offer carers a respite break from their caring duties.
• To support children, young adults and adults with a wide range of care and support needs, to allow their carers to have a break.
• To provide care and support within the carer/client’s own home or within the local community (dependent on a community visits risk assessment).
• Provide personal care with dignity and respect.
• Provide client-led activities that promote personal skills and independence.
• Respond to clients’ health and medication needs – this may include the administration of medication and deployment of specialist clinical tasks (where you have been given full training and competency checks).
• Where required, provide informal support or shadowing to new staff members.

Key Responsibilities

• Ensuring all clients receive prompt and safe personal care; this may include but is not restricted to assisted toileting, bed changes, catheter bag drainage and supporting with eating and drinking (including adapted diets).
• Assisting with dressing / undressing, choice of clothes and personal appearance.
• Planning and providing client-led activities.
• Taking clients out into the community where a full risk assessment has been completed.
• Helping the client to prepare food and drinks.
• Supporting the client to take their medication in a person-centred way.
• Undertaking specialist medical tasks as agreed and after appropriate training.
• Assisting with mobility, including the use of wheelchairs.
• Providing emotional support and companionship to carers and clients.
• Carrying out basic first aid and notifying emergency services where necessary.
• Reporting any safeguarding concerns to your Service Managers or Senior Service Managers.
• Ensuring Infection Prevention & Control guidance is followed, including the effective use of PPE.
• Following client care plans and risk assessments.
• Reporting any accidents or incidents and escalating concerns as required.
• Helping complete basic domestic tasks around the home, including washing up, vacuuming, cleaning bathrooms, laundry, and basic pet care where required.

General

• Remain committed to the safeguarding and wellbeing of adults with care and support needs.
• Work at all times within the philosophy and policies of Crossroads Care.
• Comply with the Health & Safety at Work Act 1974 and organisational Health & Safety policies.
• Respect personal choice and lifestyles, applying Equality, Diversity and Inclusion principles at all times.
• Comply with the Code of Conduct.
• Undertake any other duties commensurate with the level of the post and as set out in the care plan.
• Promote Crossroads Care Surrey’s services and options of support.