Assistant Shop Manager Willington Shop

Relationships Manager – In Memory and Legacies

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© Treetops Hospice 2023. Registered charity No. 519540

30 Hours

£19,827.60

Closing date:

Monday 04 May 2026

The main purpose of the role is to generate income for the hospice and lead a team, including volunteers.

The successful candidate will possess excellent customer service and communication skills, flexibility, and the ability to lift, carry and sort donations within the shop. Retail experience to management level is essential, and a full driving licence is desirable.

This is a great opportunity to join a friendly, hard-working retail environment and contribute to Treetops Hospice.

To apply:  Please send your CV with a covering letter to Danielle Hadley at: Applications@treetopshospice.org.uk

If you do not hear from us, please assume your application has not been shortlisted on this occasion. However, do keep an eye on our website for future employment and volunteering opportunities.

Treetops Hospice encourages applications from all who meet the job criteria, irrespective of age, race, gender, disability, belief, sexual orientation or socio-economic background.

Thank you for your interest in Treetops Hospice

Treetops Hospice Trust is an independent charitable organisation. Charity no. 519540.

Treetops is entering one of the most exciting periods in its history. With a pioneering new hospice strategy, we’re building a future model of care that’s both effective and financially responsible — enabling more nursing in our community and stronger end‑of‑life support across the UK. To make this happen, we’re investing in our fundraising team. We’ve increased salaries to attract experienced, ambitious people with the drive and creativity to help us grow — and we’re open to negotiation. This is about building the team that will power Treetops’ future: fuelling growth, innovation, and a new model of hospice care. With over 600,000 potential supporters across our area, the opportunity is significant. Are you a friendly and pragmatic person who lives and breathes In Memory and Legacy fundraising? Have you got a firm grip on all the disciplines, and do you understand the importance of building strong relationships? With your skills and the support of our marketing team, have you got the creativity to increase in-memory donations and legacy pledges? You’ll join a new Head of Fundraising with a strong track record and a supportive, ambitious leadership style — in a workplace that’s fun, friendly, flexible, and full of people who care deeply about what they do. If you’re an experienced In Memory & Legacy professional looking for impact, opportunity and the chance to help shape the future, we’d love to hear from you. Applications will be assessed on a rolling basis and if successful, we will contact you for an interview. Car owner/driver essential. For further information call Robin Langrishe Head of Community Relationships on 0115 949 1264.

Treetops is entering one of the most exciting periods in its history. With a pioneering new hospice strategy, we’re building a future model of care that’s both effective and financially responsible — enabling more nursing in our community and stronger end‑of‑life support across the UK. To make this happen, we’re investing in our fundraising team. We’ve increased salaries to attract experienced, ambitious people with the drive and creativity to help us grow — and we’re open to negotiation. This is about building the team that will power Treetops’ future: fuelling growth, innovation, and a new model of hospice care. With over 600,000 potential supporters across our area, the opportunity is significant. Are you a friendly and pragmatic person who lives and breathes Challenge and  community events? Have you got a firm grip on all the disciplines, and do you understand the importance of building strong relationships? With your skills and the support of our marketing team, have you got the creativity to develop new events and increase participation in existing activities? You’ll join a new Head of Fundraising with a strong track record and a supportive, ambitious leadership style — in a workplace that’s fun, friendly, flexible, and full of people who care deeply about what they do Main Purpose of the Job The Event Relationships Manager for challenge & community events is our ‘go to’ person for all who want to support Treetops by taking part in running and challenge events like the London Marathon, Great North Swim, Derby 10k and skydiving as well as delivering engaging local community events on site. You’ll choose the regional, national, and overseas events in our event calendar and have budget to buy places in them and have a blank canvas to create local community events at the hospice and in Derbyshire as well as develop and expand our re-invented Easter Egg Hunt and Light Up a Life. Working with our Digital Marketing Manager and marketing team you’ll create some great promotional campaigns to recruit participants – so you’ll know how to talk about the events and how to reach those most likely to take part. We need you to welcome people as they sign up and stay in touch with them, so they continue to feel valued and reach their fundraising targets. Together, with our Event Relationships Manager for key events you’ll create an exciting events programme that has something for everyone. Closing date: Monday 20 April 2026 at 9am Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview. Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background. Thank you for your interest in joining Treetops Hospice.

Treetops is entering one of the most exciting periods in its history. With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team. We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make. Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touch-point. This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care. Key Responsibilities Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments Ensure the primary CRM holds all relevant supporter data from every source and database Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed What we’re looking for: An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring: Experience managing CRM databases Strong Excel skills, including data manipulation and transfer Experience developing supporter or customer relationships Experience handling and processing large datasets Knowledge of database queries, reports and imports The ability to communicate technical information clearly to non‑experts How to apply For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0115 865 6038. To apply, please send your CV and a covering letter to: michael.younger@treetopshospice.org.uk Closing date: Friday 17 April 2026 Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview. Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background. Thank you for your interest in joining Treetops Hospice.

Are you a friendly and pragmatic person who lives and breathes Trusts fundraising? Have you got a firm grip on all the disciplines, and do you understand the importance of building strong relationships? As part of our 5 years ‘Invest to Grow’ strategy, we have an opening to develop and grow our Trusts and Grant Making Foundations programme. We have an annual programme of compatible Trusts to approach and are looking for a Trust Fundraiser with a successful track record, to further develop proposals of our services and our capital funding appeals. In addition to the role, with your excellent writing skills and the support of our marketing team, you will be responsible for managing 2-3 fundraising appeals a year that will go out to our supporters. We can offer you flexible hours and the option to spend time working from home. You’ll join me in a workplace that’s fun, friendly, flexible, and full of people who care deeply about what they do and with over 600,000 potential supporters across our area, the opportunity is significant. Car owner/driver essential. For further information call Robin Langrishe Head of Community Relationships on 0115 9491264.

The Treetops Lottery is a highly successful form of fundraising for us. Since 1996, the Treetops Lottery and the people that play, have helped to raise over £8million for hospice care. We are looking to expand the team. If you are looking for a role that is flexible, gives you the opportunity to get out and about in your local area and make a real difference to people living with a life-limiting illness in your local community, read on. Main Purpose: To promote Treetops lottery to the public through Door to Door promotions, at events, static venues and Treetops shops. To increase lottery memberships through these promotions. Key Responsibilities: Door to door promotions in the local area to raise awareness of the services that our charity provides Handing out leaflets & giving information about the lottery and the Hospice to the public at allocated venues & events Enlisting new members to the lottery by way of regular giving through monthly direct debits An induction and full training will be given for these activities. This list is not exhaustive. Person Specification: Engaging individual who is able to communicate well with a wide range of people Presentable with a positive, self motivated and friendly attitude Ideally experienced in sales, promotions or charity work but not this is not essential as training will be provided Own transport to travel to events and venues is essential This role is to attract new members by providing information and raising awareness of the hospice and is not a ‘hard sell’ Good numeracy and literacy skills Be willing to allow Treetops to complete a DBS check How to Apply: For further details or an informal discussion, please contact Eldon McKenzie, Relationships Manager for Lottery on 0115 949 1264. Please forward your CV with a covering letter to: lottery@treetopshospice.org.uk. Thank you for your interest in Treetops Hospice

Interview date: Tuesday 12 May The main purpose of the role is to generate income for the hospice and lead a team, including volunteers. The successful candidate will possess excellent customer service and communication skills, flexibility, and the ability to lift, carry and sort donations within the shop. Retail experience to management level is essential, and a full driving licence is desirable. This is a great opportunity to join a friendly, hard-working retail environment and contribute to Treetops Hospice. To apply:  Please send your CV with a covering letter to Danielle Hadley at: Applications@treetopshospice.org.uk If you do not hear from us, please assume your application has not been shortlisted on this occasion. However, do keep an eye on our website for future employment and volunteering opportunities. Treetops Hospice encourages applications from all who meet the job criteria, irrespective of age, race, gender, disability, belief, sexual orientation or socio-economic background. Thank you for your interest in Treetops Hospice Treetops Hospice Trust is an independent charitable organisation. Charity no. 519540. [button url="https://www.treetopshospice.org.uk/wp-content/uploads/2026/04/ASM-job-description-compliant-JAN26.pdf" template="block" class="btn-block--red"]Job Description[/button] [button url="https://www.treetopshospice.org.uk/cv-uploader/" template="block" class="btn-block--red"]Upload your CV[/button]  

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