Assistant Shop Manager

• Vacancy Type
• Part Time / Permanent
• Location
• St Vincent's Shop, Lemingotn
• Salary
• £4,914.00
• Application Deadline
• Sunday, March 29, 2026
• Job Advert

• Are you passionate about charity retail, delivering an excellent customer experience, and making a real difference in your community? We’re looking for a motivated and enthusiastic

  Assistant Shop Managerto support the successful running of our SVP charity shop.About the Role

  As Assistant Shop Manager, you’ll work closely with the Shop Manager to maximise sales, deliver exceptional service, and ensure the shop operates smoothly and safely. You’ll play a key part in maintaining high standards, supporting volunteers, and creating a welcoming environment for customers and donors.

  You will also take responsibility for the day‑to‑day running of the shop when the Shop Manager is absent, helping to uphold our “Sales through Service” culture and reflecting the values and ethos of the St Vincent de Paul Society.

  Key Responsibilities
  • Support the Shop Manager to achieve income targets through shop sales, Gift Aid, donations, recycling and ethical selling routes.
  • Help to drive Gift Aid uptake and ensure consistent donor engagement.
  • Maintain strong stock levels by encouraging high‑quality local donations and ensuring effective rotation.
  • Support with online selling activities, identifying suitable items and overseeing processing and dispatch.
  • Contribute to building and retaining a loyal customer base – increasing buying, donating and volunteering activity.
  • Assist in recruiting, training and motivating a team of volunteers.
  • Deliver first‑class customer service and maintain a clean, organised shop environment at all times.
  • Uphold all cash handling, finance, H&S, and compliance procedures.
  • Support shop social media activity in line with SVP guidelines.
  • Act as a key holder and provide cover for Shop Manager holidays where possible.
  About You

  We’re looking for someone who is:

  • Experienced in retail, with a proven ability to work to and achieve targets.
  • A strong communicator with excellent customer service skills.
  • Proactive, organised, and able to use initiative to drive income generation.
  • Confident working with IT systems and retail cash/EPOS systems.
  • Passionate about charity retail and aligned with the values of the SVP.
  • Skilled at working with and supporting volunteers in a collaborative, positive environment.
  Desirable:
  • Charity retail experience
  • Knowledge of the SVP
  • Visual merchandising or advanced retail skills
  Why Join Us?

  You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

  Key Dates & Additional Info
  • Closing Date:29th March 2026
  • Interviews:w/c 6th April 2026

  We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values,

  we celebrate and value people of all faiths or none -diversity and inclusion are at the heart of who we are.

  If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on

  0207 703 3030 (option 5).

  Please note: If you haven’t heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest.

  About the SVP

  The

  St Vincent de Paul Society (SVP)has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.

  Join us in making a real difference -

  your skills could help transform lives.
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