Assistant Shop Manager
Assistant Shop Manager - Swaffham (6131)
- Annual:14,018.92
- Location:Swaffham Shop, United Kingdom
- Group:
- Vacancy type:permanent
- Closing date:14 July 2026
Permanent Contract
21 hours per week to include Sundays and Bank Holidays
£14,018.92 pro-rata
Location: Swaffham
Benefits include but not limited to:
- Enhanced maternity/paternity leave
- We match up to 8% pension
- Free counselling service
- Opportunities to develop and widen your skills
- 2 days of paid volunteering time per annum to support another part of the organisation
About us:
The Children’s Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
We run over 100 retail shops covering the whole of the UK – every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.
About the role:
This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You’ll play a key part in our Swaffham shop, supporting the shop manager to manage the team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift of 3 days to work Sundays and bank holidays.
We’re looking for a confident and motivated Assistant Manager with the ability to lead people, grow a volunteer team and assist the shop manager to drive shop profits, driving improvements that strengthen the shop’s performance and community impact.
Key Skills and Competencies:
The required skills and competencies for this role are:
- Previous experience in retail operations or a similar customer-facing environment
- Ability to lead and support retail teams in the absence of Shop Managers
- Good communication skills to engage effectively with customers and colleagues
It would also be an advantage if you have any of the following skills and competencies:
- Strong interpersonal skills and a friendly, positive approach to working with people
- Creative ability to bring new ideas and energy to the shop environment
- Capacity to inspire and empower staff and volunteers to deliver excellent customer service
- Driving license to provide flexibility across multiple shop locations
Closing date: Midnight on Tuesday 14th July 2026.
Interviews: Date to be confirmed
The Children’s Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation. In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.
AI tools can support your application but only when used appropriately. You’re welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.
IN1
- Annual:14,018.92
- Location:Swaffham Shop, United Kingdom
- Group:
- Vacancy type:permanent
- Closing date:14 July 2026